A cPanel catch-all email address is an email account that is setup to receive all emails that are addressed to an incorrect or non-existant email address for that particular domain.
For example, you have an email setup for [email protected], and someone sends an email to [email protected] without a cPanel catch-all email address you would never receive what could potentially be a very important email. By designating an email account as a catch-all email, you will ensure that you will always receive such emails.
You can only set up one catch-all email address per domain.
We always recommend setting up a default cPanel Catch-all Email Address when you first purchase your hosting, and this tutorial will show you how to do this.
cPanel Catch-All Email Address Tutorial
Step 1 – Click on the Default Address Icon
Fortunately, in cPanel there is a special option just for setting your cPanel catch-all email. To start click the “Default Address” icon within your cPanel dashboard, as shown highlighted in red below:
Step 2 – Select “Forward to Email Address” and Add Your Chosen Email
You can set any email to be your cPanel default catch-all address and it doesn’t need to be an address created on the same cPanel account.
Once you have entered your email address, click change at the bottom of the page.
Step 3 – That’s it!
You will then see an acknowledgement that your default email address has been successful changed.
You will have noticed during the course of this tutorial that there are some other options on the page. In summary:
- Discard with error to sender (at SMTP time) – This option allows you to discard all emails to incorrect or non-existant email addresses. It also allows you to reply with a short message that you can leave in the box next to the option.
- Forward to your system account “ninja” – You will find that each cPanel has a system email account. If you have not yet set your default address and want to check what emails you have received you can check this. The easiest way is to log in via webmail.
- Pipe to a Program – some programs are set to have emails piped to them. A common example is customer support emails, that pipe all emails into the ticketing system.
- Discard – Don’t want to read any incorrectly addressed emails, and want to prevent them from taking up valuable hard disk space? This is the option for you, but it is not recommended to do this unless you know what you are doing.