SiteGround reviews

SiteGround reviews
9.6 Total Score
279 reviews
Add your review
Support
9.8
Features
9.5
Speed
9.5
Uptime
9.6
Value
9.6

Quick links: Plans | Features | Control Panel | Support | Uptime | Speed | Value | Final Thoughts

One of our favorite hostsSiteGround has been in existence for nearly ten years now, and have become widely known and accepted in the industry for pushing the technological boundaries that make them one of the fastest, most reliable and secure web hosting providers around. Our SiteGround Review reflects not only their great features but has also been influenced by the many hundreds of positive reviews left by our readers.

You will find that SiteGround is our top recommended hosting provider and a firm favorite with our readers.  No other host we have reviewed comes close to the positive feedback we have received.

To give you a glimpse of some of the technological advances \ features SiteGround offers we suggest reading some of our more in-depth articles:

Also, our readers have left 100’s of positive SiteGround reviews, so be sure to check those out at the end of the article.

SiteGround shared hosting review

SiteGround shared hosting plans

SiteGround offers three different plans for their shared web hosting; Startup, GrowBig, and GoGeek. Also, they now offer a unique WooCommerce plan that is based upon their GoGeek plan that you can read more about here.

You can see a quick comparison of the plans by feature, along with the pricing in the table below:

Startup Plan GrowBig Plan GoGeek Plan
Space 10 GB 20 GB 30 GB
Transfer Unmetered Unmetered Unmetered
Websites 1 Unlimited Unlimited
FreeDomain Yes Yes Yes
FreeSSL No No Yes
PCI Compliant No No Yes
DeveloperFeatures No No Yes
SuperCacher Static Only Static + Dynamic Static + Dynamic
Price $6.95 $9.95 $14.95

A summary of the most important features of each plan is below:

Startup plan

This is SiteGround’s basic plan that starts at just $3.95 per month. According to their website it includes:

  • SSD Storage
  • Free domain name
  • Free setup & transfer
  • 30 days money back guarantee
  • 99.9 percent Uptime Guarantee
  • 24/7 technical support
  • Unlimited Traffic, Emails, DBs. NOTE — they indicate that it is suitable for up to 10,000 monthly visits.

  • cPanel & SSH access
  • Free Daily Backup
  • CloudFlare CDN
  • SuperCacher Static Caching only
  • WordPress & Joomla tool kits — This allows automation of various tasks.

GrowBig plan

Unless you need access to SiteGround’s developer features, this is our recommended plan. Not only do you get all three levels of their awesome SuperCacher (by this we mean caching for database and object cache), but you get the following:

  • 30 days worth of backups with easy access to restore
  • Unlimited websites
  • One year free SSL
  • Priority support
  • Suitable for around 25,000 visits monthly.

The SuperCacher uses NGINX and Memcached to cache both dynamic and static content and works with WordPress, Joomla and more recently Magento (update, their Magento SuperCacher is only available on their Cloud Hosting).

GoGeek plan

If you need some seriously great hosting, then you have to consider their GoGeek plan. This comes will all previous features discussed, in addition to the following:

  • Fewer accounts on each server, meaning you can use up to 4 times more resources than their Startup plan
  • PCI compliant server for e-commerce allowing you to take credit card details on your website.
  • Developer features — This is one of our favorite things about them. Automatically create staging copies of your website so you can test changes before pushing them live with a single click. Not only that but for the more advanced developer you have preinstalled GIT, with automatic setup. There is also WP-CLI integration available, as well as Drush if you are a Drupal maniac. You can read our detailed summary of all of their developer features here.

A closer look at the premium features at SiteGround

siteground-premium-featuresSiteGround has been very proactive over the last couple of years creating custom solutions such as SuperCacher, Developer features, or Toolkits for WordPress and Joomla. It will be exciting to see what they have installed for us all next, as it seems we now have to update our SiteGround review on a regular basis just to keep up with all the new features. Here is a brief summary of our favorite SiteGround features as well as links for further reading:

  • WordPress & Joomla tool kits (all plans) — Automate simple tasks such as resetting admin. passwords, fixing file permission issues, changing the domain address, or just deleting the installation. These tools arose as a result of SiteGround support repeatedly being asked to solve the same questions faced by their customers. By having access to these tools, you too can help your customers easily and quickly. You can read more about the Toolkits here.
  • SuperCacher with NGINX and Memcache (Static only on Startup). This makes your WordPress, Joomla or Drupal website extremely fast, and you can read more about it here, as well as see speed tests utilizing this technology below.
  • Fantastic developer features (GoGeek only) such as website Staging, WP-CLI, Drush integration and Git integration. We have written a detailed summary of all these features, which you can read here.
  • PHP 7 + OPcache — This is a relatively new feature, which you can read more about here. You can also look at some benchmarks showing the significant speed increase PHP 7 has over earlier versions.
  • HTTP/2 — This is a great new technology that significantly improves the performance of your HTTPS website. In fact, it is worth implementing HTTPS for the speed increase, as well as the SEO benefits. You can read more about its launch at SiteGround here.

We appreciate there is quite a lot to read up on, but that just demonstrates just why they are so great.

SiteGround cPanel control panel

siteground cpanel

Click to enlarge

They use cPanel, albeit with custom styling to make it look professional. One thing we like is that the cPanel is readily available and integrated into their general billing client area.

The cPanel sports Softaculous auto installer, as well as their custom installs for Joomla, WordPress, and Magento. Along with the standard options, you can also access all the Developer and WordPress Joomla tool kits that we have talked so much about. Just take a look for yourself (click image to open larger version):

Fast SiteGround support — 15-minute ticket response

siteground-fast-supportIf something goes wrong, you need to know that someone will be on hand to help you out. Accidentally deleted your website? No problem. Messed Up your WordPress install or trying to work out a. htaccess 301 redirect but cannot get it to work? No problem. They have some of the most helpful, and fast support technicians we have seen.

If you sign up, just ask them a quick query. We guarantee they will respond within a few minutes. It is that fast. But it is not just about speed here.

SiteGround are fanatical about WordPress, Joomla, and even Magento among many other talents. They have the technical ability to help you out, and if required can be hired to carry out more technical work too.

Simply the best and fastest support you will ever find at a web host, and our readers agree (see the SiteGround Reviews at the end of the article).

Superior uptime at SiteGround

They have one of the best uptime figures going. They never have problems with their data centers, or have technicians make “mistakes” that cause downtime.

A screenshot of their publicly displayed uptime figures are shown below:

Great uptime for their hosting

One of the reasons why their Uptime figures are so high is that they have built custom server monitoring software that can automatically resolve 90 percent of issues without human interaction.

They also track their servers in real time, not 1-5 minutes like other hosts. Furthermore, while other hosts can take the time to react to the downtime, you can see how their system can mean vastly less downtime.

Extremely fast — SiteGround SuperCacher with RAM-based caching

fast-website-sitegroundOne of the most sought after things people look for in hosting is for their website to be fast. We gave them a spin with a standard theme we got off Themeforest, which although may be a little more bloated than we are used to seems to provide an excellent test to gauge the speed of the server.

We optimized the website using SiteGround’s Static and Dynamic Supercache (Dynamic not available on their Startup Plan, but see this tutorial for our recommended setup for their Startup Plan using W3 Total Cache + CloudFlare). We removed all third party scripts (social shares analytics) as we wanted to test just the server, not third party scripts that are loaded from other websites.

All these tests were carried out on SiteGround GoGeek plan on their EU Server in Amsterdam:

No SuperCacher

W3-total-cache-settings-speed-test-siteground

This mirrors the kind of speeds we have seen with other web hosts that offer no server optimizations.

NGINX SuperCacher

With their SuperCacher, no Caching plugins are required (i.e. W3 Total Cache), and it can be set up in minutes. You can see the significant improvement in page load times below:
siteground nginx supercacher
For more speed test comparisons of various configurations at SiteGround see this article.

If you have any difficulty setting up their SuperCacher, just get in contact with their support and they will be more than happy to help.

Great value at SiteGround with fantastic features

For all the features, you get for the price is pretty incredible, especially with the discount on your first invoice with our SiteGround coupons. While the GrowBig plan and GoGeek plan are more expensive that other hosts, this is because not only do they increase Bandwidth and Disk Space with each plan, but they increase CPU usage as well.

This means that SiteGround’s GoGeek plan is more akin to a semi-dedicated solution, and even then with all the developer features and other functionality, it still represents an incredible value in comparison to the competition.

Final thoughts about SiteGround

siteground-final-thoughtsSiteGround are our favorite web hosting provider. They do so much more than any other host with additional Advanced Features that it is a “one-horse” race. Hopefully, you will have reviewed all the other articles we set out at the top of this SiteGround review as there are many features you will want to implement (i.e. their SuperCacher).

SiteGround are also a big part of the WordPress and Joomla community regularly attending, sponsoring and giving talks at multiple events each year. If you ever go to a WordCamp event, the chances are you will see them there.

Up to 60% Off Shared Hosting Plans

This is our standard SiteGround Coupon that gives up to 60% off shared hosting plans. Best to sign up for longer to make the most of this fantastic coupon.

$3.95 $9.95

SiteGround reviews
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SiteGround Frequently Asked Questions

Does SiteGround Offer Linux and Windows hosting plans?

SiteGround only offers Linux hosting at this time. It does not offer Windows Hosting.

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530 Comments
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  1. Reply Tejas M Sagar July 26, 2016 at 3:37 pm
    4
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    0

    Very very good support of siteground.com. Very co-operative. I already recommended many of my friends and clients. Will do in future for sure.

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  2. Reply Michael July 25, 2016 at 12:25 pm
    1.7
    Support
    30
    Features
    20
    Speed
    40
    Uptime
    50
    Value
    30

    I am extremely disappointed with side ground!

    I had a good start and the sales raps are very friendly.

    The horror startet after I had bought the geek package. My homepage was down for 5 days. I lost money, clients and a lot of trust within my community. The technical support was not reachable for 48 hours and was not very helpful (but friendly).

    I very angry how side ground treats customer. I have talked to the head of technical support who promised me an upgrade…nothing happened!

    Now I am trying to get my money back but all that happens is, that I can t reach somebody and if so, I get disconnected all the time.

    I would never recommend this service to anybody!!!!

    + PROS: Good marketing
    - CONS: If you got problems you are alone Customer support just disconnect you if they don t know how to handle you Promises are made but not fulfilled
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  3. Reply Jaap July 23, 2016 at 7:01 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Evilin helped my with a hour chat with all my questions on a saterday evening. Always and everywhere SiteGround is available with great support. I never switch to another hosting, really

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  4. Reply Francisco Arteaga July 22, 2016 at 2:00 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    The best hosting provider I could ever have.

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  5. Reply Angelo July 21, 2016 at 9:25 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    fast and effective, great !!

    + PROS: GREAT !
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  6. Reply Delaney Francis July 20, 2016 at 4:59 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Will never choose another host. Amazing 24/7 live support with genuine people who care.

    + PROS: Quick, reliable, and efficient
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  7. Reply Emilio Pandika July 17, 2016 at 11:30 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Fast, Reliable, Quick response from customer service, what I mean by quick is really fast. Knowledgeable customer service and technical support. In my opinion Siteground is one of the best hosting company.

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  8. Reply Maxwell Van Acker July 16, 2016 at 2:54 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I’ll be signing up with SiteGround in a couple days for their GoGeek Shared Hosting, then I’ll upgrade to their Cloud Hostin in about 3-6 months. The customer service representative in the Live Chat was very helpful and went out of his way to make sure I wasn’t going to be disappointed if I did choose to sign up with SiteGround. DreamHost’s solution DreamPress is a waste of time to what SiteGround has. I just canceled my account with DreamHost yesterday and I’ll be moving my 3 domains over to SiteGround in a couple days. Glad to say.

    Everything I’ve read by neutral reviews have only said good things about WordPress Hosting on SiteGround. Good reliability and good customer service.

    + PROS: Customer Service Knowledgeable
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  9. Reply Adrian Roach July 16, 2016 at 6:47 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Awesome service and customer support! Patient as hell too cause I accidentally left the chat 2 times lol.

    + PROS: Err'thing. From bottom to top excellent service!
    - CONS: Ain't a damn one, lol.
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  10. Reply Daniel July 14, 2016 at 11:20 am
    1.9
    Support
    0
    Features
    50
    Speed
    70
    Uptime
    30
    Value
    40

    HI

    Just to tell, Siteground have a really bad support, and I feel like this is really a thing to notice !

    I have a client who have chosen siteground to host their site, and strange things is happen from time to time, which I haven’t seen before at other hosting companies.

    When we are contacting the live support, I have to write our problem first, which can take a long time to clear out, and then they answer it very shortly and we are 8 out of 10 times “disconnected” after that answer. Leaving us still unclear of what to do.

    We have used hours and hours of trying to get support, and the best way is to open a support ticket, which will then be answered by up to 6 different “supporters”.

    So the conclusion from my side is that, I will never recommend siteground to anybody because of the bad service. They might be good on something, But I feel that I have to sort everything out myself.

    - CONS: Bad Support
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  11. Reply Kate July 13, 2016 at 5:44 pm
    4.5
    Support
    100
    Features
    100
    Speed
    90
    Uptime
    80
    Value
    80

    Hi there. Sorry, I could not complete the first chat because I received a long distance biz phone call which I had to take. Sorry! I tried to connect a few more times but kept experiencing connection problems. Normally really pleased with all SiteGround staff – just technical issues today.

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  12. Reply Austin July 12, 2016 at 1:31 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I just LOVE SiteGround!! The support is so awesome! Its fast, kind and helpful every time! It makes me relaxed and confident in my work. I consider myself lucky to have found the right company to host my websites. Keep up the good work!

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  13. Reply Asif Iqbal July 8, 2016 at 5:34 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have years of worst experience with other so called “LEADER IN HOSTING” in fact all of them are liar, one month ago I signed-up to Siteground. I opened account for a month and paid 32 USD . Today is my renewal and I don’t have enough money in my credit card as I am in PK I don’t have PayPal account too. They guys called me and gave me discount I am shocked How is it possible they response in just 30 seconds on live chat, they also support me on my WP site when I stuck.
    ACTUALLY I DO NOT HAVE WORDS TO FOR THE APPRECIATION AND THEIR TOP-NOTCH SERVICE, SPEED, PERFORMANCE. I will recommend you guys just close your eyes and switch to Siteground.

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  14. Reply MacKenzie July 7, 2016 at 1:40 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I love Siteground. This is the best host I have ever worked with and I have been with ReadyHosting, HostPapa and Dreamhost before. I love how quickly their customer service is. They treat all of their customers like a VIP. I highly recommend this webhost.

    + PROS: Outstanding Customer Service
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  15. Reply Marc July 7, 2016 at 12:54 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I was incredibly impressed with the level of service and attention received by the various SiteGround assistants via the Chat service.

    In trying to resolve a hosting error (not SiteGround’s error), I was afforded a high level of professionalism and understanding which resulted in the desired outcome. Not to mention their prompt responses to my initial request for help in a time of frustration when my website went down.

    Delyan, Evgeni, Stoian and Gloriya are great ambassadors to your company and I am very appreciative of their help and explaining things in an easy to understand language.

    Thank you very much!

    + PROS: Excellent response time; great knowledge and overall respect for the customer
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  16. Reply Catherine July 3, 2016 at 10:11 pm
    1
    Support
    100
    Features
    0
    Speed
    0
    Uptime
    0
    Value
    0

    I’ve had my blog with one hosting company for 4 years and have finally gotten tired of attitudinal techies. I only needed help twice that time and both times it was an exhausting useless experience. My first chat with SiteGround was with Penka and she answered all my questions and was very reassuring. I’m signing up today.

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  17. Reply Sam July 3, 2016 at 12:59 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Kate has been outstanding and very effective in providing support work.

    + PROS: Excellent service and products
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  18. Reply Clare Topham July 2, 2016 at 3:02 pm
    4.2
    Support
    100
    Features
    80
    Speed
    80
    Uptime
    80
    Value
    80

    I have just joined SiteGround and used the support help. That was really great. I have yet to find out about the Features, Speed, Uptime and Value

    + PROS: Brilliant support
    - CONS: domain name was much more expensive than I could have bought elsewhere.
    Helpful(0) Unhelpful(0)You have already voted this
  19. Reply James Hanson July 2, 2016 at 2:26 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    The support I have received from Siteground is excellent. The Tech-Support team is fast and accurate.

    Thank you all very much

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  20. Reply Andres H July 2, 2016 at 1:04 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    This is the first time ever I have had a great experience with any web host. To begin the sales team was able to answer EVERY question I had and also were VERY KNOWLEDGEABLE of all of the products and how they function. They treat the customer as if they really are pleasured by doing so. This is the reason I chose SiteGround!

    + PROS: Service is Amazing, support and sales answer immediately and are EXTREMELY knowledgeable of the products and functions.
    - CONS: None.
    Helpful(0) Unhelpful(0)You have already voted this
  21. Reply Wassim July 1, 2016 at 7:38 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Great service..Great help.

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  22. Reply Dave Bailey June 29, 2016 at 2:26 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Siteground’s offering and pricing stood out from the pack. After using their service and support, I couldn’t be happier with the value we’re getting.

    + PROS: Awesome support, great pricing and value. Plenty of tools and helpful tutorials to cover a wide range of tasks. It's great to be able to select your data center location!
    - CONS: User control panel is a bit overwhelming at first, but you get used to it quickly.
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  23. Reply Jonathan June 26, 2016 at 9:02 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Incredible support. Used numerous times and each time I get excellent help

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  24. Reply Hassan Aloreidi June 25, 2016 at 1:27 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Excellent support services, very professional and very client oriented.
    They are solving every issue I face professionally and with high quality. I have tried others, I know for sure now that they are much much better if not the best.

    + PROS: Excellent support services, very professional and very client oriented. They are solving every issue I face professionally and with high quality. I have tried others, I know for sure now that they are much much better if not the best.
    Helpful(0) Unhelpful(0)You have already voted this
  25. Reply German Rodriguez June 23, 2016 at 9:10 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Great Person, fast service, A++++

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  26. Reply Daniele June 23, 2016 at 6:21 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Creo que mas rapido, precisos y disponibles sea casi imposible. Gracias

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  27. Reply Matt Cole June 22, 2016 at 10:46 pm

    The best support. No waiting for the small stuff, and the big stuff is super fast. All of my account are through siteground, and I wouldn’t have it any other way. Thanks Kaloyan G.

  28. Reply ABRAHAM HUMPHREYS June 22, 2016 at 8:13 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Siteground is an exceptional service. I have several domains and sites with them and even a dunce like me can have a banging website!
    If there’s anything I can’t suss out, straight onto chat and WHAM! SORTED!
    Thanks guys-keep it up.
    And if I ever hear anyone going on about it being expensive! I put them right- you pay a very reasonable amount for an exceptional level of service.
    I hope my customers experience and end up with the same feeling I get when I use siteground.

    + PROS: Superb online help.
    - CONS: None!
    Helpful(0) Unhelpful(0)You have already voted this
  29. Reply Deborah Lynnette Baker June 21, 2016 at 11:47 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I just switched over the weekend from my old hosting service to SiteGround & I’m so glad I did! Everyone has been so helpful in the transfer & migration process of getting my site moved from it’s old host to SiteGround servers. Everyone from Tech Support to Customer Service has been right on top of things & the wait times have been very short. Everyone has been so helpful & it has me wondering why I even went with my original hosting service in the first place…the experience has truly been as painless & as hassle free as one can make it when moving a complete website from one hos to another. SiteGround rocks! It’s true that you really do get what you pay for! I’m glad I made the switch! Thanks everyone.

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  30. Reply Leonard June 20, 2016 at 5:05 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Outstanding experience with the customer support! Very fast and helpful ..

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  31. Reply Alberto Cobre June 20, 2016 at 1:17 pm
    4.8
    Support
    100
    Features
    80
    Speed
    100
    Uptime
    100
    Value
    100

    The problem was pretty Simple but he was fast and accurate! Thanks!

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  32. Reply Bryan June 19, 2016 at 5:51 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Sorry I accidentally hit refresh on the chat window and didnt get to say goodbye! 🙂

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  33. Reply Wagner Linaldi Pimentel June 18, 2016 at 4:28 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I can’t undestand 9.6. Siteground Support Team is 11. Ivan provided me the best support I ever had.

    + PROS: All
    - CONS: None
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  34. Reply Jan Storehaug June 17, 2016 at 5:37 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Good, indeed

    + PROS: Replies immediately - exellent support
    - CONS: Nothing so far
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  35. Reply Nas Arcayan June 17, 2016 at 12:10 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    WONDERFUL customer help and service! Top-notch!

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  36. Reply Edward June 16, 2016 at 1:54 pm
    4.9
    Support
    100
    Features
    90
    Speed
    100
    Uptime
    100
    Value
    100

    Super Friendly Support, not only that, The support Really act as Support!!!
    and make the problem disappear
    Totally amazing man

    + PROS: Greatest support ever provide by hosting company
    - CONS: No cons
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  37. Reply Parham June 14, 2016 at 9:28 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    their support is responsive and cooperative. much better than other hosting companies i have experienced before. i wish they had SSD hosting though!

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  38. Reply Glen June 14, 2016 at 5:17 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    SiteGround is the ABSOLUTELY THE BEST! I moved over from MediaTemple a couple of months ago and I have to say, the customer service, pricing and quality of SiteGround’s services are unparalleled. Thank You!

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  39. Reply Kashif June 13, 2016 at 7:21 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Always available, and quick complaint resolutions, most of the work they take care of so i believe it’s the best services I’ve found.
    Been their customer for 2nd year now.

    - CONS: none
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  40. Reply Tim June 13, 2016 at 1:59 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    This is an excellent support host. The sites load fast, they actually help me on support calls and often just make it happen. I do WordPress sites and can’t rave enough about their support. I have been moving my customers all to Siteground and the experience is wonderful.

    + PROS: Easy to work with, always helpful.
    - CONS: None.
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  41. Reply Mika Douglas June 12, 2016 at 11:29 pm
    4.6
    Support
    100
    Features
    70
    Speed
    100
    Uptime
    100
    Value
    90

    Great support as usual. It’s why I choose Siteground.

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  42. Reply Qored June 11, 2016 at 4:11 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Safe & reliable place to host your work, there’s 100% nothing to concern about =)

    + PROS: Support ♥
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  43. Reply David June 11, 2016 at 4:16 am
    0.5
    Support
    10
    Features
    10
    Speed
    10
    Uptime
    10
    Value
    10

    So far the service I’ve received isn’t very good at all. Like all sites that think the know everything and every problem a customer might have, you don’t know everything at all. Why don’t you pretend you’re a Dummy and try to navigate your site and see how friendly it is ?! I’m waiting an an email. I’ve spent more than hour on this and all I’m trying to do is pay you money !! Wake up. Why do you have your chat when customer frustration is high. Why now welcome your customers and see if they’re OK first and save us some time – or don’t you care about customers time ?

    + PROS: Ivan was helpful and co-operative. He clearly knew what he was doing.
    - CONS: Ivan was to send me an email with all the info I needed. Maybe he went to lunch because I haven't seen it yet and yet you want me to rate the service !? I'm waiting on his email. How about you give him a nudge !!
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  44. Reply Robert June 9, 2016 at 5:22 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Siteground: servizio fantastico ed efficiente!

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  45. Reply Ivan June 8, 2016 at 11:57 am

    Siteground support team members are funny, fast and super helpful. I

  46. Reply Roger June 7, 2016 at 7:21 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Fast! Kris had the answer before I asked he question.

    + PROS: Fast! All the answers, quickly!
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  47. Reply Aqib June 7, 2016 at 1:32 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have heard so many good things about your support time. but this girl Penka, give her the best chat rep. award. You guys rock and Penka you too. Great support.

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  48. Reply Judy June 7, 2016 at 1:47 am
    4.4
    Support
    100
    Features
    80
    Speed
    80
    Uptime
    100
    Value
    80

    Top notch support for this neophyte! Very pleased with chat assistance.

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  49. Reply DieterN June 6, 2016 at 12:27 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Thank’s a lot. It was perfect!

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  50. Reply Jessie June 3, 2016 at 12:48 am
    4.9
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    90

    Fast help, although the system said there was 12 people ahead of me, the support staff helped me in less than 10 seconds of waiting. The problem I was having was corrected in under 2 minutes and my site was back up after an issue I caused by updating too many items at once.

    + PROS: Great customer service.
    - CONS: None
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  51. Reply John June 2, 2016 at 2:20 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    SiteGround is the best for me I can start small and get as big as I want with all the help I need

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  52. Reply Mike June 1, 2016 at 9:53 pm
    3.9
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    0
    Value
    90

    I’ve just signed up with Siteground and so far I have found the support and service to be outstanding. Looking forward to seeing how things progress.

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  53. Reply hans June 1, 2016 at 10:38 am
    4.8
    Support
    100
    Features
    90
    Speed
    90
    Uptime
    100
    Value
    100

    I have used a lot of hosting providers in the past both managed and unmanaged. siteground is imho the best price/performance you can get in market nowadays…

    + PROS: support (best ever encountered)
    - CONS: admin problems with upstart, none after that
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  54. Reply Damien Storm May 31, 2016 at 7:48 pm
    1
    Support
    100
    Features
    0
    Speed
    0
    Uptime
    0
    Value
    0

    Great support.

    Helpful(0) Unhelpful(1)You have already voted this
  55. Reply Anas May 31, 2016 at 12:12 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    The speed and quality of the technical support supplied by SiteGround is incredibly impressive 😉 ” says, passed in self experience”

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  56. Reply Jurgen Gaeremyn May 31, 2016 at 11:36 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    These guys (and ladies) offer an impressive support! Today I asked if they could point me in the right direction to fix some mistakes I made in the beginning of my Siteground membership. Quite a cumbersome job… The support technician immediately offered to do the task for me. Really impressive! Never had another hosting company proactively help me out like this.

    + PROS: Impeccable and blazing fast support Fast servers Friendly user interface
    - CONS: They're not the cheapest hosting company. They don't speak my native language.
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  57. Reply Ryan May 30, 2016 at 7:38 pm

    Led to believe that my wordpress could be transferred right over, as is.

    Found out after signing up it couldn’t be, so my blog no longer worked. Even after installign the same theme etc, didn’t work.

    You should make it clear that transferring your wordpress does not mean transferring ‘as is.’ In fact you imply the opposite (though don’t directly say so of course.)

    Waste of an evening, happy to get the refund and just wish I could give my domain fees to another company.

    Kamen in support was super helpful though, even walking me through a process another rep told me he was not allowed to help me with (trivial as it was.) Hire more Kamen’s and be more upfront with what your transfer service includes/does not include.

  58. Reply Mustafa May 27, 2016 at 5:45 pm

    I spoke to Ivan today. He was very patient and helpful. I spent 45 minutes talking to him via chat. He answered all my questions very professionally and also made me aware of the savings if I chose an annual package as well as told me of the free domain offer. He overcame every objection and this is a very good skill to have. I read all the other great reviews about your service. The features you offer are amazing in comparison to other hosts. After such a great presales experience, it has re-assured me your service is well worth trying out. As a result of the conversation I had today, I will be signing up for a hosting package today. Ivan is a great asset to your company. Please give him a raise or a promotion or both!

  59. Reply M.A. Roberts May 26, 2016 at 5:39 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    My first tech was not really helpful, yet, the opportunity to go to another really improved my experience. He went above and beyond to think creatively and solve a problem that, while huge to me, was very simple to him. I appreciate both my tech and the service he provided.

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  60. Reply Mahir May 25, 2016 at 10:46 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    As I told him, Nikolay P. is the best Sales representive I have ever meet. He is the definite live helper. Our conversation took nearly 35 mins. and he was with me through buying service and setting features. I’ve already completely love Siteground and it’s Support team. I’m looking forward to work you guys. The most important thing is, you can find a real person whenever you need a help about their services. This is critical important especially about hosting.

    + PROS: Help Center Techincal Side
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  61. Reply James Kaye May 23, 2016 at 3:26 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I’ve been with Siteground now for 18 months and they are hands-down the best. They offer the best value and quality WordPress hosting and the most major thing for me is that their support is amazing. I chat to a real person via text within minutes and they resolve all issues rapidly. The support staff are incredibly helpful and good and I cannot say enough good things about Siteground.

    + PROS: Amazing support Great value Easy to use
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  62. Reply Andy May 23, 2016 at 12:04 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    It became obvious that I was new to hosting and websites, but the team at SiteGround has been great to work with. They have been patient and helped me get my “sea-legs” in this big pool we call the ‘net. Their response time to my tickets has been great and every need has been dutifully addressed.

    I greatly appreciate their willingness to set up my script installation (free of charge I might add) and their tech support has been great. I am sure that my web-savviness will increase as time moves on, but their help has allowed me to do more than simply sit on the side of the ‘net and watch others enjoying the depth of what it has to offer.

    Thanks to the team!

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  63. Reply muruga May 22, 2016 at 12:20 pm
    3.7
    Support
    90
    Features
    70
    Speed
    60
    Uptime
    50
    Value
    100

    amazing support by evelin from siteground.guess what he solved all my issue very fast,super

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  64. Reply angela May 20, 2016 at 7:38 pm
    4
    Support
    100
    Features
    100
    Speed
    0
    Uptime
    100
    Value
    100

    Quick and fast service .

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  65. Reply H. Gaims May 20, 2016 at 3:37 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    So I had been previously website domain hosted at Network Solutions. Our site was hacked because of old Windows servers that had been compromised because of not being updated. After damage control, I searched for another hosting company that wouldn’t give me the corporate shrug. Thank my luck, I found SiteGround. They have been so awesome, all the way, in every sense of the word. I subscribe to Hack Alert but even without it I feel confident in their advanced technology and proactive implementation for keeping me safe. Would recommend to everyone. The 24/7 chat support has been a lifesaver!

    + PROS: Awesome customer support. Never been disappointed or turned away -- these people are the best.
    - CONS: Can't think of any
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  66. Reply Roy May 18, 2016 at 9:45 pm
    4.5
    Support
    90
    Features
    90
    Speed
    90
    Uptime
    90
    Value
    90

    The are the boss 🙂 i’m so happy 🙂

    + PROS: Best Hosting :)
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  67. Reply serdar May 17, 2016 at 9:55 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I am not a very technical guy to review hosting properties but it’s the best support you can expect from a web hosting company!

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  68. Reply Sapana May 17, 2016 at 1:39 pm
    4.3
    Support
    100
    Features
    70
    Speed
    80
    Uptime
    100
    Value
    80

    Very quick and friendly customer support. The chat is convenient. Support guys are quick. Hosting is good. No downtime. Expected load speed is always there.

    + PROS: Sitegroung helps in complete migration which is not supported by many hosting service provider. Good speed, uptime and support
    - CONS: Sometimes after sales technical queries are answered a little late.
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  69. Reply Holly May 16, 2016 at 10:14 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Very helpful service, I wouldn’t have a website if it wasn’t for the people helpers.

    + PROS: Very helpful and polite Understanding explained everything clearly but wasn't patronising
    - CONS: none
    Helpful(0) Unhelpful(0)You have already voted this
  70. Reply Lyssa May 15, 2016 at 5:47 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I just had a great experience with Valentin, he totally walked me through some website issues and was incredibly patient and helpful! I am very happy that I am hosting my website with SiteGround, I keep getting great service from the people on the other side of the chat box. Keep up the great work!

    + PROS: It is so helpful to have someone to chat with and to walk you through website issues.
    - CONS: none so far
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  71. Reply mike May 14, 2016 at 9:39 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Service as always is excellent

    + PROS: First class service
    - CONS: none
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  72. Reply Jeanette May 14, 2016 at 2:28 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Really helpful. Very quick response. Siteground is excellent!

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  73. Reply Carlos May 12, 2016 at 10:07 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I did some research to find the best hosting company. I’m new at this, have no coding experience and had no idea what to do. I’m very glad i chose SiteGround. It is the very best! Never had the problem. The support team is incredible. Each and every one has helped me with countless doubts and concerns. Hoghly recommended.

    + PROS: Incredible support
    - CONS: none
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  74. Reply Audrée Migneron May 11, 2016 at 2:58 pm
    3.8
    Support
    80
    Features
    80
    Speed
    60
    Uptime
    100
    Value
    60

    Clear answers to my questions, but I did not find the solution I need among your services.
    The answers were sometimes slow, but I am still satisfied with the service.
    Thank you!

    + PROS: Links to tutorials, proposed other options
    - CONS: Siteground does not support our mailing lists system (Mailman)
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  75. Reply Cassim May 11, 2016 at 1:49 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I would highly recommend site ground to any small to mid sized web developers. Well worth the money

    + PROS: Absolutely no problems. Great support, low cost and well worth the money.
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  76. Reply Chrissy May 9, 2016 at 3:13 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Early days with SiteGround as I only just signed up, but so far they have provided me with fantastic pre-sales service, super quick site transfers and awesome after sales support with really quick answers to my questions. I can’t really comment on the Uptime yet of course, but site speed seems really good, and I have the best feeling I have ever had about a Hosting Company 🙂

    + PROS: Excellent customer service and technical support
    - CONS: None that I know of
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  77. Reply Don McKenzie May 8, 2016 at 2:25 am
    4.9
    Support
    100
    Features
    100
    Speed
    90
    Uptime
    100
    Value
    100

    Started in electronics 1959, computers 1975, I have only been with SG for a week, and this has to be the best value available on the web today. Hoping to get a bit more speed out of the site with the Cpanel settings, still learning the new Cpanel. Cheers Don…

    + PROS: Started in electronics 1959, computers 1975, I have only been with SG for a week, and this has to be the best value available on the web today. Hoping to get a bit more speed out of the site with the Cpanel settings, still learning the new Cpanel.
    - CONS: Ain't any...
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  78. Reply Scott Brewer May 6, 2016 at 9:30 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have not been paid to say this, but so far these guys are great Ervin H lived up to the Site Host Reviews. I have just joined SiteGround, I transfered away from Bluehost due to email, web and support issues. their money back guarantee and support made me confident to sign on for 3 years.
    I only ask one thing of Siteground….make the time i spent writing this review worth while.
    Looking forward to a great future together.

    Scott Brewer CEO – Gena8 Studios

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  79. Reply Eric H. May 5, 2016 at 2:13 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I always get the best support and customer service with Siteground! Just had a support chat with Penka B. and she easily walked me through some great features of our back end.

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  80. Reply Janos May 5, 2016 at 8:16 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Excellent customer support.

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  81. Reply steve May 3, 2016 at 3:14 pm
    3
    Support
    100
    Features
    0
    Speed
    100
    Uptime
    0
    Value
    100

    Alexander was amazing – he quickly resolved an issue that two others at siteground could not resolve. He took the time to explain the issue and how he resolved it, and then what I would need to do in future if i wanted to replicate or back out the change – Alexander is AWESOME!!!

    + PROS: Not clear how to interpret the sliders to the right i.e. features/uptime as the don't seem pertinent to the help i needed. but the rest of the experience was great.
    - CONS: remote control or sharing desktop would be helpful in communicating between customer and siteground agent
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  82. Reply david May 3, 2016 at 1:04 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    we are in the early phases of building a new site. SiteGround was recommended to me to support the bandwidth, platform and support we’ll need. I spent a few minutes chatting with Stan. He was great. Stan was informative, helpful and frankly, a cool person on the other end of a faceless communication medium…We’ll be doing business. 🙂 (as far as the “speed, uptime, value” things below, i checked the maximum, based on the little information that i gave Stan, and his replies….i have every confidence that once we get launched, i’ll say the very same. looking forward to a partnership with you guys. thanks!

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  83. Reply David Broadbent May 1, 2016 at 7:55 am
    4.5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    50

    Site-ground are the most professional web hosts I have seen. I have been with my previous host for a decade and they have lost me. The reason – technical support. Site-ground tech support might be hidden away somewhere in eastern Europe, but who cares. They do a brilliant job. On every single occasion they have been patient and helpful. I shall recommend Site-ground to everyone, everywhere.

    + PROS: Everything - I have spent months building a new website using the SG server as a build platform. On every occasion their response has been immediate and helpful.
    - CONS: A tad costly - but you do get what you pay for
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  84. Reply Maurizio April 27, 2016 at 2:28 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Great communication and quick understand the problem and solve it

    + PROS: Quick, clear, nice, proactive, problem solving
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  85. Reply Damon Nelson April 26, 2016 at 3:32 pm
    4.7
    Support
    100
    Features
    100
    Speed
    90
    Uptime
    80
    Value
    100

    I love the support that I get with Siteground. This is the only hosting company that I recommend, not only for the service but the uptime and speed of my wordpress sites. I’ve been to hostgator, blue host, and GoDaddy. Siteground is better than all of them.

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  86. Reply James April 26, 2016 at 3:12 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    They are great wtih customer service and replying. I am moving all my sites over to this hosting.

    + PROS: CUSTOMER SERVICE IS GREAT.
    - CONS: DO NOT HAVE ONE RIGHT NOW
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  87. Reply Elise April 25, 2016 at 4:03 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I am continually and genuinely surprised by the time and patience that your Support Staff provides. I’ve been doing this for almost 15 years and this is by far the best Support I have experienced. I am so very glad I made the switch to SiteGround.

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  88. Reply Usman April 24, 2016 at 7:54 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    All very good.

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  89. Reply francesca April 22, 2016 at 7:52 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    simply the best

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  90. Reply Stephen Afam-Osemene April 22, 2016 at 6:28 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Apart from their wonderful hosting features, the best thing about siteground for me is their customer support.
    Always so helpful, considerate and the sometimes bend over backwards to accommodate my needs.

    + PROS: Everything!!! free ssl certificate, speed, customer support, honesty,
    - CONS: nothing so far
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  91. Reply Ronnie April 21, 2016 at 2:38 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have called upon Sitegrounds tech support many times. They have resolved my issue and their services are wonderful. Their Go Geek package is the best! I highly recommend SiteGround.

    + PROS: Go Geek Account is the best. Cpanel options are many and great. 24 hr Tech support is amazingly wonderful Absolutely the best hosting company I have been with. I highly recommend!
    - CONS: I have NEVER, had a negative experience with this company. I'm a web designer and have several sites and domains with them. Their services are great. No cons here.
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  92. Reply Youseff Hindiyeh April 20, 2016 at 11:07 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Amazing support, i have contacted them twice and they have replied in less than a minute and fixed my problem right then.

    + PROS: everything
    - CONS: nothing
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  93. Reply John Wilson April 20, 2016 at 9:25 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have been employed by hosting companies (outsourcers) for over 20 years, and I have yet to find a better web hosting company than SITEGROUND. I have websites hosted elsewhere, by reputable companies, but I have to say SITEGROUND is the best, and most professional available.

    + PROS: All services are superb !
    - CONS: None
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  94. Reply Graham April 19, 2016 at 4:32 pm
    4.8
    Support
    100
    Features
    90
    Speed
    100
    Uptime
    90
    Value
    100

    WOW — what a helpful team you have SiteGround. I am a complete noob, so naturally my brand new & first site crashed after I made some really simple text changes. I tried to solve the issue myself after one of the team pasted a “How to do it Yourself” link to me.
    This did not work, and another team member helped restore my site.
    This type of service is SO important for securing a growing customer base.
    I will certainly be forwarding my pleasant experience to an international forum where I am a member.

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  95. Reply Matthew Gabriel April 18, 2016 at 5:45 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    So far I have found SiteGround to be an exceptional hosting provider. It astonishes me how such a good product with fantastic support has such a low price. Very happy customer.

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  96. Reply Carol Tallon April 18, 2016 at 5:26 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Excellent customer service and techie help for us newbies!

    + PROS: Wonderful customer service - thank you!
    - CONS: None
    Helpful(0) Unhelpful(0)You have already voted this
  97. Reply Doug April 18, 2016 at 10:03 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Always have great experience with customer service.

    + PROS: Awesome customer service.
    - CONS: A little pricey.
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  98. Reply Ronnie Bray April 17, 2016 at 2:53 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Support is unbelievable! I rarely have to wait more than a few minutes before my problems are resolved. I have no hesitation in recommending Siteground to anyone looking to build a website with a company whose attention and support and value for money is unparalleled. I have been with SG for 8 years and know their worth.

    Siteground is second to none!

    + PROS: Support is unbelievable! I rarely have to wait more than a few minutes before my problems are resolved. I have no hesitation in recommending Siteground to anyone looking to build a website with a company whose attention and support and value for money is unparalleled. I have been with SG for 8 years and know their worth.
    - CONS: I have not experience any cons in all my years with Siteground. They are second to none!
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  99. Reply Char April 14, 2016 at 5:25 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I’ve always had a great experience with Siteground. If there is ever a problem, which hardly ever occurs, the support from the staff is top notch!

    + PROS: Fantastic support
    - CONS: Non
    Helpful(0) Unhelpful(0)You have already voted this
  100. Reply Shannon McCourt April 14, 2016 at 2:37 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Customer service is second to none. I just spent over an hour with Simeon working to sort out my domain names, domain forwarding and wordpress hosting. Always get things sorted with Siteground, there really know their stuff.

    + PROS: Customer service is second to none.
    - CONS: There isn't any CONS.
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  101. Reply Shaun April 14, 2016 at 8:22 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I’m a Wedding Videographer and yesterday I moved my blog of 8 years to Siteground. This was a very nervous thing for me as I didn’t want to lose any work or have any downtime on my website. I contacted them and explained my fears and they walked me through the process step by step and even transferred my whole blog (7GB’s) free of charge within the hour.

    Absolutely amazing service and by far the best hosting company I have ever come across. I’m thrilled with how quickly they respond and how at ease they make me feel. Thank you so much.

    + PROS: Good Value for money Ease of use Straight forward Great customer service Does what it says
    - CONS: None whatsoever :)
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  102. Reply Merlene Hodgson April 13, 2016 at 1:36 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Brilliant! Thanks for excellent support. So quick, helpful and professional. I am very glad to be a part of Siteground.

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  103. Reply Liz April 13, 2016 at 4:50 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    SiteGround is simply amazing. Any amount of praise falls short in describing the attention and willingness of their fine service representative in their effort to help you solve any issue or problem you my have. Even if it is not within the scope of their responsibilities. I am really glad I find them. SiteGround is a Gem.

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  104. Reply David Mogill April 13, 2016 at 3:22 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I just signed up and need to transfer and change domain name. Had to chat with some one on how you do it, since many links in blog of several pages. I have never has a chat that was so fast and knowledgeable. I am impressed. I am a newbie so have much to learn.

    + PROS: Quick and knowledgeable. Never had a chat as good as this.
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  105. Reply Dylan April 10, 2016 at 11:33 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I consider myself a rather “demanding” customer. SiteGround has done an excellent job – I’m really glad I switched over to your services.

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  106. Reply Brian April 8, 2016 at 3:57 pm

    I am so glad that I saw the affiliate program for SiteGround hosting. I don’t promote anything without having first-hand experience using the product. The customer service is outstanding!

  107. Reply Dave White April 7, 2016 at 11:06 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    very helpful with start up and transferring of my website…Thanks!!

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  108. Reply Paul Christophers April 6, 2016 at 11:35 am

    Excellent service. Immediate and relevant reples – thank you Lachezar!

  109. Reply Zoran Filipović April 4, 2016 at 1:30 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I use SiteGround in past four years. I am totally satisfied with a set of services that provide these hosting companies. Siteground is The Joy of Web!

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  110. Reply Mark April 4, 2016 at 11:04 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Really great hosting at a good price and with class A support. Very happy.

    + PROS: fantastic support
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  111. Reply Enrico April 3, 2016 at 8:27 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Fast, quick and accurate. And it is Sunday morning…..

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  112. Reply Eric McGrane April 3, 2016 at 5:35 am

    SiteGround is just amazing. There’s many hosting choices out there, and I have tried several. No one I’ve used however, comes close to the level of support I receive from SiteGround. I’ve submitted several tickets over the last couple years, and my average time to RESOLVED (not just answered) is about 8 minutes. These guys are fantastic.

    And its not just support…its features, too. SiteGround just started including “LetsEncrypt” free SSL. Who offers free services that loses them money? They do! This is just example.

    Couldn’t be happier.

  113. Reply cristofer April 2, 2016 at 3:21 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    the best host i have tried so far, waaaaaaaaaaaaaaaaaaaaaaaay better than 1&1

    + PROS: Fast, great uptime, awesone support. great help.
    - CONS: not the cheapest, but more than worth
    Helpful(1) Unhelpful(0)You have already voted this
  114. Reply Keith April 2, 2016 at 1:15 am
    4.9
    Support
    100
    Features
    90
    Speed
    100
    Uptime
    100
    Value
    100

    As a web designer, I use Siteground for all of my clients. The customer support is the best and is always available and helpful, services are the best, and I have no reason to consider another hosting service. Kamen and Svetoslav are great, friendly techs and deserve a raise. I don’t think I’ve ever noticed ANY downtime on any of my sites. At least give Siteground an honest look before choosing another service.

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  115. Reply Eduardo April 1, 2016 at 2:49 pm
    4.9
    Support
    100
    Features
    100
    Speed
    90
    Uptime
    100
    Value
    100

    Oh my!!! All companies in the WORLD must learn with the support of Siteground.
    Always fast, always assertive. 100%. The best Support of the World!

    + PROS: Support Tools
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  116. Reply Laurel March 31, 2016 at 7:53 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    The customer support from SiteGround is like no other–it’s truly off the charts. I have contacted them on numerous occasions and everyone has been incredibly friendly, clear, and helpful, both walking me through processes or taking care of things for me. They have a customer for life with me and I honestly can’t recommend them highly enough.

    + PROS: Amazing Customer Service Affordability Features for advanced and beginner users
    - CONS: None at all
    Helpful(0) Unhelpful(0)You have already voted this
  117. Reply Gary New York March 31, 2016 at 12:35 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Excellent Service – previously had GO-Daddy with six websites, expereinced really slow speeds. They gave me one excuse after another. Since switching to Siteground last you, superfast and excellent customer service. Recommend every change I get.

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  118. Reply Pat March 30, 2016 at 8:02 pm
    4.7
    Support
    100
    Features
    100
    Speed
    90
    Uptime
    100
    Value
    80

    We’ve been hosting with another company in the UK for over 10 years, we thought they were good, but after switching some of our sites over to Siteground, we’re blown away.. seriously… Speed like I’ve never seen.. faster than working on a local machine… SERVICE.. their support is brilliant!!! live chat.. instant help is great!! I love these guys.. if only we could afford to move all our clients over, I would be the happiest man on earth.. sadly we still got most of our customers on a crap host..

    + PROS: Fast servers.. Fantastic support.. brilliant products..
    - CONS: Nope
    Helpful(0) Unhelpful(0)You have already voted this
  119. Reply Chris March 28, 2016 at 4:51 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    The customer service here is head and shoulders above the rest….I just got off a chat with Georgi and he handled my situation for me…..very professional.

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  120. Reply Alison Tigg March 28, 2016 at 5:17 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Today I was trying to move my domain name to site ground. I spoke to several people about different issues throughout the day. I can’t remember all their names but the last on was Wilkins. They were all amazing. So helpful and non judgemental . They responded really quickly to my questions and did things for me when I just couldn’t face trying any more to do them by following advice.
    Thank you so much to all of you.

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  121. Reply Huseyin Erkmen March 25, 2016 at 10:22 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I changed my host from WPEngine to SiteGround 3 months ago and this is my 3rd website installation. They are awesome and affordable. Thanks folks.

    + PROS: Affordable, Speed, Support, Easy to use
    - CONS: Perfect
    Helpful(0) Unhelpful(0)You have already voted this
  122. Reply Matthew Pendrill March 25, 2016 at 3:29 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    While the cost of hosting your website on SiteGround is relatively higher than some of the alternatives, the quality of service is far and above the competition. While I’ve had the unfortunate experience of malware attacks and the occasional broken website, the support staff have helped me remedy the situation time and time again. Not only is their service free with a hosting plan, but they’re with you every step of the way. They’re also extremely polite and patient, never rushing to a solution. Oh, and did I mention they’re available around the clock?! Can’t say enough good things about SiteGround—5 stars all around!

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  123. Reply Richard March 23, 2016 at 12:29 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Siteground support via Live Chat is the best I’ve ever found. Really knowledgeable helpful and every time and available 24/7. All hosting services should be this good.

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  124. Reply Pablo March 19, 2016 at 3:05 pm
    4.9
    Support
    100
    Features
    100
    Speed
    90
    Uptime
    100
    Value
    100

    Best support i´ve had and incredible featured which they continuously add. Last awesome featured i tried, auto install and automatic renew of Let´s Encrypt free SSL certificates. Siteground keeps surprising me!

    + PROS: Awesome support Incredible features Good hardware 100% uptime (or near)
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  125. Reply Andriy Tkachenko March 19, 2016 at 3:37 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Can’t say enough, guys at siteground helped me with any questions that i have, provided me with a great service and was super responsive! Prices are great and it is the best hosting experience i had so far!

    + PROS: Great hosting! Fantastic support, very helpfull and know pretty much everything :))
    - CONS: NONE!
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  126. Reply David H March 18, 2016 at 6:39 pm

    I’ve used SiteGround for the last two years – never a problem, and they fixed my “problems” very quickly. I’d rate them very highly

  127. Reply Laurence Howerton March 17, 2016 at 7:13 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Over the years I have dealt with IT personnel that put blame on others or the client. It was amazing to have support staff stay in the battle to solve a configuration issue that was driving us all crazy. Thanks for being there for a newbie in the building of a website and making it work the way it is intended.
    This is the best support I have seen.

    + PROS: Great service Easy to use web authoring with Weebly Quick response to issues
    - CONS: I just wish I had found these guys sooner.
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  128. Reply Adrianna March 16, 2016 at 3:57 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I haven’t actually built my site yet, but I just signed up with SiteGround for web hosting. I’m entirely new to the whole hosting/WordPress thing, and Ivan P from customer support totally walked me through the entire process. It was a breeze, compared to the hectic experience I thought I’d have during the setup process. Thanks!

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  129. Reply Ivan Vasilev March 15, 2016 at 12:12 pm

    Doroteya was excellent. Her kindness and professionalism in the area was outstanding. She not just answered all of my queries but gave me the confidence that I’m in good hands regarding my queries for my site. Thank you Doroteya. Keep up the good work!!!

  130. Reply Ivan Vasilev March 15, 2016 at 12:09 pm

    Doroteya was excellent. Her kindness and professionalism in the area was outstanding. She not just answered all of my queries but gave me the confidence that I’m in good hands regarding my queries for my site. Thank you Doroteya. Keep up the good work.

  131. Reply Danielle March 11, 2016 at 7:31 pm

    All SiteGround tech support people have been the best, and the most polite I ever worked with. They go above and beyond what I expect… and I expect a lot.

  132. Reply Alex K March 11, 2016 at 2:46 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    No wonder, everyone has advised me to use Siteground. Awesome service.

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  133. Reply Emrah March 10, 2016 at 9:19 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    The best hosting company i have ever seen

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  134. Reply Tzvi March 10, 2016 at 1:12 pm
    4.4
    Support
    100
    Features
    80
    Speed
    80
    Uptime
    80
    Value
    100

    The SiteGround Support Gurus we have worked with exhibit high level technical skills and have not only helped my team understand complicated technical issues that can exist with WordPress site and email servers, but have also resolved them quickly. They are a pleasure to work with.
    Thank You!

    + PROS: Great Service - up time and technical support
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  135. Reply harry March 10, 2016 at 2:28 am
    4
    Support
    100
    Features
    0
    Speed
    100
    Uptime
    100
    Value
    100

    Very quickly helped me to resolve my issue.. Love working with you!!! 10 years plus with old host!!!

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  136. Reply Daniel Gomez March 9, 2016 at 5:41 am
    2.9
    Support
    100
    Features
    0
    Speed
    0
    Uptime
    90
    Value
    100

    Give the support team a raise! I never fill out reviews or surveys, but both times the support team has come in clutch. I was a trainer in a customer service position at one point and the siteground team would’ve made me proud if I had trained them. Love my interactions with siteground.

    - CONS: I was down for about 2 hours once in december, but thats it and its been months.
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  137. Reply Henry Seron March 8, 2016 at 8:40 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    SiteGround is a great company, they have a great service about hosting and technical support. They always have people willing to help nicely. I have 2 accounts with them, the first one was to test the service… the second one because I’m so happy!!

    I can recommend this company 100%

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  138. Reply Tim March 8, 2016 at 6:53 pm
    4.6
    Support
    100
    Features
    100
    Speed
    90
    Uptime
    90
    Value
    80

    Best Hoster hands down. Even the entry level service is a fuller, more authentic web experience (in that the standard they adhere to and the tools they offer are real, not pandering bespoke weirdness).
    They kind of feel generally more involved in the authoring of the web and less like a faceless female motorsports driver, who tries to distract you as you pay for services that deliver more crashes, and more write offs, than even nascar –

    Huge level of features; Quick insightful support; levels of tutorials to suit nearly every level; Choices in terms of pretty much everything; largest upload to WP without PHP.idi/serving yourself. All round a very happy customer.

    + PROS: cPanel with amazing extras Super Support Fast for Wordpress Great tools (some of which a siteground brewed as it where)
    - CONS: Domain registration is potentially cheaper elsewhere...
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  139. Reply Adam March 7, 2016 at 1:07 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Cannot be faulted.

    + PROS: Faultless
    Helpful(0) Unhelpful(0)You have already voted this
  140. Reply jose March 6, 2016 at 6:19 pm
    4.9
    Support
    90
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    very nice support and speed and also reliabilty.

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  141. Reply Denise Killen March 4, 2016 at 8:38 pm
    4.9
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    90

    I found out about Siteground when someone asked me to look at using Joomla for content management. Joomla wasn’t for me, but i found the try before you buy service offered with Siteground and Joomla very easy to use. So I kept Siteground in mind.

    Then when once more my host made a complete mess of things and my site was down for ages, I made the choice to move to Siteground. I’d never done domain transfers or move a website to another host, but Siteground support was excellent, they did everything they could themselves for me and gave clear instructions on what else I needed to do.

    The site has been up constantly, the control panel is simple and easy to use, and when needing to contact support, being able to do it via online chat is excellent for me. And even when there are 47 people in the queue in front, I waited just a few minutes before someone was speaking with me.

    It’s not often that i am so enamoured with a technical company, but Siteground are excellent, whether you’re tech savvy or not, I’d recommend them every time.

    + PROS: support is via online chat and quick
    - CONS: haven't come across anything which I don't like as yet
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  142. Reply Andy March 4, 2016 at 5:21 pm
    4.9
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    90
    Value
    100

    Recently switched to Siteground, did a lot of research as I was looking for better site loading speed and security. Siteground website migration was fast and efficient, superb support and responsiveness. Very pleased with the professional and friendly support team. Looking forward to an excellent relationship.

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  143. Reply Steve March 3, 2016 at 7:32 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Fantastic support services
    I had a steep learning curve to get the hang of Word Press.

    The techs here are amazing, they don’t treat you like an idiot with your beginners problems, all things solved in a fraction of the time I was used to on another hosting site, tickets could take days to be resolved.

    Thank you SiteGround, your amazing!

    + PROS: Service 100% Prices 100% availability 100%
    - CONS: None - wish I'd found you earlier.
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  144. Reply Susan Hildebrand March 3, 2016 at 12:34 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have tried several hosting companies prior to moving here. This is the only one where I was completely satisfied with everything.

    I’m fairly technical but sometimes I still run into questions about DNS and server administration. Their TECH SUPPORT is incredible!

    I mean, I can smell a dodo from a mile (you know those people who pretend to know what they are talking about?) but I have never run into dodos here.

    I save so much time and I get so much done because of them.

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  145. Reply Charlotte February 29, 2016 at 11:40 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I am not sure if this is the right place to write a written feedback for my customer service officer, Kolyo, B.. But I would really like to commend on his positive vibe and attitude, and his reassuring demeanor. He tirelessly helped me secure my site and went through various processes to ensure that my site security is not compromised. I have received threats from a previous developer I worked with. Kolyo provided me excellent technical support and help. He also was friendly, very kind, and assuring. Almost motherly! (my mother at least)
    Thank you for your good work Kolyo!

    PS/ I am still not sure if this is where i leave a review

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  146. Reply Nodirkhon Saidmakhmudov February 28, 2016 at 2:41 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I had questions about the packages. I opened the chat. Fast reply by Tatiana saved my time. For me very important to have answer for my questions. I rate 5/5 for Tatiana! She is the best. Thank you

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  147. Reply Brian February 28, 2016 at 4:45 am
    4.2
    Support
    100
    Features
    80
    Speed
    80
    Uptime
    80
    Value
    80

    Great people to work with. Quick to respond. Super happy.

    + PROS: Great people to work with. Quick to respond. Don't grow too fast please.
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  148. Reply Tim Brostrom February 27, 2016 at 4:22 pm
    4.6
    Support
    100
    Features
    100
    Speed
    70
    Uptime
    90
    Value
    100

    I host about a dozen sites here. Always great working with Siteground.

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  149. Reply Susie February 27, 2016 at 12:44 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I just signed with Siteground and the service is excellent! I super love it! Finally a company that is truly amazing to do business with! Thank you to Kolyo who helped me set up my WP in less than 5 minutes! Thank you for your amazing work!

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  150. Reply Danish February 27, 2016 at 12:42 pm
    4.2
    Support
    90
    Features
    70
    Speed
    80
    Uptime
    80
    Value
    100

    She was great

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  151. Reply Chester February 24, 2016 at 7:12 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Excellent support!. Thanks for the immediate action!

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  152. Reply George Somaru February 22, 2016 at 2:59 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    SiteGround will let me try things on my own if I ask but then will pick-up the pieces when I mess up. Very patient and willing to help. I have no complaints.

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  153. Reply Robby Lockeby February 21, 2016 at 8:40 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have tried several different hosting companies and always had issues. I switched to Siteground 3 years ago and have not had any issues. Siteground has GREAT hosting. 1 happy customer.

    + PROS: Always great service. Always up.
    - CONS: No cons. Siteground is awesome.
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  154. Reply Alex February 21, 2016 at 5:48 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I’ve worked (and still do) with several hosting providers for many years. SiteGround seems to be the most reliable and complete solution for various hosting and domain management I need. I’ve never once had an incident where I contacted their support staff or sales department and didn’t get the answers and resolutions I needed. I’m always finding out new things and learning through the information I get and the innovations that Siteground does.

    + PROS: Siteground always looks for new technology and better ways to provide its customers with a smooth and reliable solution. Their support staff is amazing and very knowledgeable about hosting solutions and various CMS related issues. Also, and perhaps most importantly, the resource allocation for the websites that run is far better that with other companies and both uptime and speed issues are highly optimized.
    - CONS: For common use, I haven't experienced any.
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  155. Reply Scotty Walters February 20, 2016 at 1:09 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Siteground has the best support team out there, hands down. Great company. Great service.

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  156. Reply chrystian February 18, 2016 at 2:50 am
    4.9
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    90
    Value
    100

    Nikolay, the customer services rep, went further to help me and made the difference in my decision in not just stay in Site Ground but also to Upgrade, he know a lot about the services and procedures, so he’s a good support rep, if the company has good ppl working for them, it means that the service is good.
    I totally recommend site ground

    + PROS: EXELENT CUSTOMER SUPORT
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  157. Reply jody February 17, 2016 at 2:40 am

    Just bought my SiteGround service tonight and had to get a few questions answered about how to (finally!!!!) move my site over from iPage. Could not believe how FAST the response time is with SiteGround’s service. I usually have to wait between 5-20 minutes to get iPage chat to pick up. Instantly happy with my new home here at SiteGround.

  158. Reply Charreah February 16, 2016 at 12:12 am
    4.8
    Support
    100
    Features
    90
    Speed
    100
    Uptime
    90
    Value
    100

    Ive been using Siteground for years. And today I had the BEST online customer experience EVER. Nikolay walked me through changing the host for my site. It took about a half hour and he patiently took me through the steps. Very satisfied with the service and support!

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  159. Reply Cliff February 15, 2016 at 8:54 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Great service! I had a couple of hiccups the first couple of days and the team resolved them very quickly. I was very impressed with the service and responsiveness.

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  160. Reply Mic February 13, 2016 at 10:54 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I must say that I have been completely impressed with SiteGround and it’s staff. I have managed many websites for companies, and interacting with their hosts has been terrible. I wanted to try you out for my own website, and I will be recommending my clients to use you as a host.

    I used the chat feature earlier for some assistance and the support was some of the best I have received. He was super helpful and fixed my error within minutes. Other hosts will just tell you what to do, and not always clear. I didn’t have to worry about that with SiteGround. You just fixed it for me.

    + PROS: Extremely Helpful. Fast. Amazing Support. I will use them always.
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  161. Reply Fred February 13, 2016 at 10:20 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Fantastic customer service for a newbee like me. I had many questions answers promptly and professionally.

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  162. Reply Darlene February 11, 2016 at 8:20 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I signed with SiteGround about 3 plus yrs & I am Very Happy & Content with their Service ! Always there , keep you updated always & Protected !

    + PROS: Nothing But The Best !
    - CONS: None
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  163. Reply Paola Spizzichino February 10, 2016 at 3:34 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I want say thanks Vanessa for the excellent customer care you provvided for me today. Good Job SiteGround! This is the best host I’ve ever had! They’re brilliant! They answers support tickets in about 1 second! I would completely recommend them.

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  164. Reply Mike February 9, 2016 at 10:44 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    SiteGround has the best customer support and hosting plans. They really are amazing. They are worth every penny. For those of you who haven’t decided where to host here is you answer siteground.

    + PROS: fair price best customer support amazingly fast ticket response with your problem solved
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  165. Reply Steve February 8, 2016 at 1:07 pm
    4.3
    Support
    100
    Features
    60
    Speed
    90
    Uptime
    90
    Value
    90

    Great customer support, exceeded my expectations.

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  166. Reply Andy February 7, 2016 at 11:48 am
    4.8
    Support
    100
    Features
    100
    Speed
    80
    Uptime
    100
    Value
    100

    SiteGround has been consistently the best hosting company I’ve worked with. Mind you I have a simple site but I’ve had zero problems with SiteGround. They are very good in notifying you when they are migrating servers, etc. and it seems they know what they are doing because I’ve never had problems!

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  167. Reply ioannis February 6, 2016 at 5:12 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Amazing Live chat support.

    + PROS: Instant support with amazing guidance when you need one.
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  168. Reply Richard February 6, 2016 at 12:23 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I had to contact the Support Team today to sort out a glitch which could have been a show stopper – the assistance was friendly and efficient, as a result my show is still on the road 😉

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  169. Reply Stephanie Williams February 5, 2016 at 8:31 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Experience so far is very positive. Used live chat while signing up to ensure my site hosting and domain got transferred from existing provider properly. Now just awaiting confirmation!

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  170. Reply Greg Johll February 4, 2016 at 4:11 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I wanted a place where I could quickly and easily put up a site in which I embedded an application built on another cloud hosted service. I also wanted a responsive site using a site builder tool (just being lazy/efficient) AND allowed me to have a cert and force HTTPS on the whole sure. After a long search I found siteground that finally meet AOL my nerds.

    + PROS: Very friendly and incredibly responsive and b knowledgeable. Great service both pre-sale, tech support for some questions and billing. All around great group.
    - CONS: None
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  171. Reply Racha February 3, 2016 at 7:48 pm
    4.5
    Support
    90
    Features
    90
    Speed
    90
    Uptime
    90
    Value
    90

    I just got off of a chat with Rumen in the support area of SiteGround, and he was extremely knowledgeable and patient with my many questions about how to set up my blog and gave me some personal advice for my blog name. I had a bad experience with Blue host so I recommend site ground for the friendly staff –

    I am pleased with the service.

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  172. Reply Nick January 28, 2016 at 4:28 am
    4.7
    Support
    100
    Features
    80
    Speed
    90
    Uptime
    100
    Value
    100

    Awesome Host, Could not be any more happy moving from Host Gator Level 3 VPS… they seem faster and more importantly… Easier to use and good support which answerers in seconds!
    Unlike HG they actually offer Malware scan and take good care of my sites!
    going from VPS to shared hosting is feels like a pleasent downgrade to a better, faster service.

    + PROS: Excellent Support Malware scanning WordPress Help Managed Hosting at the price of Shared Hosting
    - CONS: Shared hosting is usually unlimited... but I'm not complaining about the limitations, as It proves that my neighbours arn't going to go insane on the resources.
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  173. Reply Daniel January 26, 2016 at 8:20 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I just left a hosting company that started out with ok support for siteground. I’ve been a web developer for 10 years and I have to say siteground has been on top of everything and their tech support is like none I’ve seen. Very impressed.

    + PROS: Best customer support yet.
    - CONS: None do far.
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  174. Reply Jim Bortzfield January 23, 2016 at 7:09 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Worked with Tanya V to get information to move my hosting. Great pre-sales support. Thanks

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  175. Reply Kevin January 21, 2016 at 6:59 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Great support from all at SiteGround and a special thanks to Nikolay S. for all his help!

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  176. Reply Ben January 19, 2016 at 10:01 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Eduardo was excellent and very helpful. Sitegrounds customer service is the best in the industry and I have used more than a few hosting companies.

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  177. Reply Sue January 19, 2016 at 6:45 am
    4.5
    Support
    100
    Features
    80
    Speed
    100
    Uptime
    100
    Value
    70

    Had to post this comment after being helped by CSP – Dessy P over at Siteground.
    Fantastic service!
    I was asking her about information for transferring my acct to another Hosting Provider because I needed an extra SSL for my one of my addon subdomains and I already activated one in my account with Siteground.
    Not only was she able to provide me with these info readily and competently, towards the end of our conversation, she cared enough to ask me why i’m transferring the domain out.. after hearing my explanation, she went the extra mile to ask permission for me to remove the current free SSL I have on another domain and transfer it to this one.
    Last but not least, if you care about getting through to someone in Live Chat in 5 mins or less, Siteground is far superior to Hostgator in this respect. I use both services and I have to wait up to 20mins to half an hour before getting a response on Hostgator. I think this is an important feature because if you need support, you really don’t want to wait more than 5 mins for it from live chat..

    + PROS: Fast response to Live Chat. Most CSPs are good at their job and if not you can always escalate to a Senior Rep.
    - CONS: Adding subsequent features like SSL to more than 01 domain is more expensive than comparable providers.
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  178. Reply Howard January 18, 2016 at 12:42 pm
    3.8
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    0
    Value
    80

    Stuck my toe in the water by transferring 1 of 82 websites to SiteGround to see what the water is like. So, far…very smooth transfer and excellent tech response.

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  179. Reply Nigel January 15, 2016 at 5:32 am
    4.8
    Support
    100
    Features
    90
    Speed
    100
    Uptime
    100
    Value
    90

    Their speed and quality of service when you need support is fantastic. We are in the process of moving our other websites over to them. Great Job Guys

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  180. Reply Gabriele January 14, 2016 at 11:02 pm
    4.6
    Support
    90
    Features
    90
    Speed
    90
    Uptime
    90
    Value
    100

    is the most efficent support service that I’ve never used

    + PROS: Great job guys!
    - CONS: is the most efficent support service that I've never used
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  181. Reply Alan Walworth January 13, 2016 at 12:45 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I continue to be happy with SiteGround after over a year of use. Just got excellent support on domain transfer.

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  182. Reply Joe January 12, 2016 at 8:02 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Thanks for the fast responses and helping resolve my questions so quickly. Good work, SiteGround support team!

    + PROS: Excellent response times to help tickets by people who know what they are talking about.
    - CONS: none
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  183. Reply Greg Sanders January 12, 2016 at 12:22 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Boris K was a pleasure to work with and so is the rest of the SiteGround Team
    I have worked with the “God Forsaken GoDaddy Team”, the “Leaving Something to Be Desired HostGator Team” and Siteground (<-good guys).
    But Siteground has always done a great job! I rarely ever take the time to write a review and I've done it twice for you guys!
    Cookies for Everyone!

    -Greg

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  184. Reply Richard January 11, 2016 at 11:25 am
    4.6
    Support
    100
    Features
    100
    Speed
    80
    Uptime
    90
    Value
    90

    SiteGround is probably the best provider out there currently. They are our 4th provider, and the experience this far has been great. A little different, but in a very positive way.

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  185. Reply Edwin January 9, 2016 at 9:17 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    i have been using Siteground for 3 years now and i am very happy with their services and support team. I always use the chat for help and they are always very kind and helpfull.

    + PROS: very professional and remarkable staff
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  186. Reply ken January 7, 2016 at 9:40 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have been frustrated in the past ,trying to get help from my server host.
    Switched to Siteground and must say there support has been amazing.
    They have been a huge help with what i am doing.
    Try this host first, you will love it.
    Thanks sitground

    + PROS: All pross
    - CONS: No cons thus far
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  187. Reply Dwight Thompson January 7, 2016 at 9:01 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I’ve used a set of different hosts and SiteGround is by far the best quality I’ve experienced. These guys deserve a big ‘ol trophy filled with beef stew!

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  188. Reply Shailesh Patel January 7, 2016 at 5:16 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    very good support

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  189. Reply SimonS January 6, 2016 at 12:17 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    the fastest support i have ever experienced.

    + PROS: Alway nice and friendly as welcoming.
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  190. Reply Theo January 4, 2016 at 8:45 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    This guy was absolutely amazing and he should get a quadruple raise!

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  191. Reply Terry December 29, 2015 at 5:49 pm
    4.8
    Support
    100
    Features
    80
    Speed
    100
    Uptime
    100
    Value
    100

    Been with Siteground for one month. We had a rocky start but as things smoothed out its been all uphill from there .. As stated in many of the reviews above, their support service is incredible. Being with both providers over 3 years each, Host Gator and Godaddy lost our business because of their downgraded service and lack of support. We’re in the high end transportation business and in 24 hours, which is the typical response time for most host, I can have 20-30 people stranded at the airport. With Siteground I have never had to wait more then 10 minutes for a Support Team Member response. That gives me unmatched comfort and ease of mind.

    They say a new broom always sweeps clean, My guess is that they were trained by an old broom and know all the corners.

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  192. Reply jignesh viradiya December 29, 2015 at 4:45 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    very good support

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  193. Reply Roger December 26, 2015 at 6:21 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I am not a professional web site developer – rather an enthusiastic amateur. I cannot fault Siteground in terms of value for money and services offered. Certain aspects of web hosting, domain transfers etc. are something of a “black art” unless you are a professional. The guidance provided has always been spot on and I was not made to feel ignorant (even though I was)

    + PROS: Very prompt attention 24/7. Support representatives are always polite and efficient. I have never had a problem that has not been swiftly solved to my satisfaction. I heartily recommend Siteground
    - CONS: None that I have discovered
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  194. Reply Janet Harllee December 19, 2015 at 10:12 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I’ve just started with siteground.com for my website and email host. Their support team is awesome. When I contact them by phone or live chat, they are quick to answer and make sure you have the info you need.

    + PROS: I've just started with siteground.com for my website and email host. Their support team is awesome. When I contact them by phone or live chat, they are quick to answer and make sure you have the info you need.
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  195. Reply GuruDev December 18, 2015 at 8:27 am
    4.5
    Support
    90
    Features
    90
    Speed
    90
    Uptime
    90
    Value
    90

    Great post Sir, i have been using siteground from 2 years and I am satisfied with their service. Although there were some complications but they solved that instantly.

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  196. Reply Rudy December 15, 2015 at 5:21 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Exceptional customer service. This is not our first service provider but the best from far.
    Trust them and they will make whatever it takes to make you a happy customer.

    + PROS: Customer Service
    - CONS: None found till now. But keep searching :)
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  197. Reply Noel Halton December 15, 2015 at 2:03 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I am a clumsy old first timer and learning to build a site. Had a problem, site wouldn’t load, posted a ticket, followed the instructions to supply the technical info and hay presto a couple of minutes the site’s up again with an explanation of what had been the cause.
    10 out of 10, couldn’t have wished for more.

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  198. Reply Alex Smirnov December 13, 2015 at 9:30 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I am very pleased with Siteground technical support, as it is always prompt, friendly and to the point. Highly recommend this host for any serious Joomla administrator.

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  199. Reply andrew December 13, 2015 at 7:21 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    fast service. affordable rates. quality hosting

    + PROS: fast service. affordable rates. quality hosting
    - CONS: none that i've experienced
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  200. Reply Jon P December 12, 2015 at 12:02 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    You are doing great, I am transferring my hosting from GoDaddy after 15 years… thanks for making it easy and as painless as possible.

    + PROS: Wordpress will finally have enough memory, and will now be hosted by a company that knows Wordpress. This is quite important.
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  201. Reply David Whelan December 11, 2015 at 1:53 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I started using Siteground over a decade ago. It’s my first choice for Web site hosting and the first one I’d recommend to others. I’ve had nothing but positive experiences when it comes to up-time, support, and hosting options. When I was moving a bunch of WordPress sites to them recently and ran into a SQL issue, their help team worked with me to work out the issue.

    + PROS: Lots of features, low price, good support and up-time
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  202. Reply Michael December 10, 2015 at 9:23 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Wow–when an apparent apocalypse hit our server at Arvixe a friend recommended SiteGround. These guys helped me move my website (I had never done this before) and their support was seamless over several calls to different individuals. Over the course of an afternoon I got it done and made a back up copy just in case. Never had to wait long, everyone immediately understood my problem and had the answer. Awesome!

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  203. Reply rafael December 9, 2015 at 1:16 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    very good. thanks

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  204. Reply Hendrik December 9, 2015 at 5:31 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    You Guys rock. In the years that I’ve had my site hosted by you there has never been an outage. The only times I was down was when I broke something. And guess what? Tech fixed every problem in minutes!!!

    + PROS: Tech Support Uptime Price
    - CONS: None
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  205. Reply Jake December 7, 2015 at 11:20 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Just evaluating the customer support in my initial contact with this company. Tanya was awesome and told me everything I wanted to hear. If she is indicative of this company, and its offerings, I am going to be very, very happy migrating a number of our sites here.

    At this point I can really only speak to support, features and value. But from the reviews I’ve seen from others, it looks like this company is far superior to gdaddy and others we’ve had dealings with.

    + PROS: fast, helpful, thorough customer supprt
    - CONS: At this point I can really only speak to support, features and value. But from the reviews I've seen from others, it looks like this company is far superior to gdaddy and others we've had dealings with.
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  206. Reply Khadra Ali December 6, 2015 at 5:46 pm
    4.6
    Support
    100
    Features
    100
    Speed
    60
    Uptime
    100
    Value
    100

    Most of your support are not happy to be in their job. I believe if you don’t like your job find something you like. They take a long time to answer questions are always in a hurry and are very unsupportive. Ivan was the best out of all, the only problem like all the support people I dealt with he took longer than 2-3 mins to respond. other than that he was great.

    + PROS: Very easy to deal with
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  207. Reply Nazmul December 6, 2015 at 12:24 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    so far looks great!

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  208. Reply Ashley Stryker December 4, 2015 at 7:16 pm
    4.8
    Support
    100
    Features
    80
    Speed
    100
    Uptime
    100
    Value
    100

    Unscrewed my website after I tried to port it myself from WordPress.com to Siteground/Wordpress.org, THEN helped me through some stupid-obvious questions I had to fix my website through the dashboard & redirect my domain properly. Site works great, plugins are fabulous (that I couldn’t get on WordPress.com), and everything’s going well.

    + PROS: + Port over for you + Will fix stuff you screw over, no matter how long it takes + Support staff are AMAZING and go the extra mile--again, no matter how long it takes. Never rushed, always knowledgable, and give me the links I need to fix it myself in the future.
    - CONS: None so far, though I'm only a month in with no real traffic to speak of--so take this with a grain of salt.
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  209. Reply Justin Howard December 3, 2015 at 4:11 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I’ve only had good experiences with siteground, really friendly staff, and I’ve never had to wait longer the 3 minutes for servers. Great host for simple installations.

    + PROS: -fast service -friendly staff
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  210. Reply Gabriel December 2, 2015 at 5:50 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I love them very very much !!!!
    I just made a stupid mistake by deleting the whole website folder and EVERYTHING is GONE!!!

    They helped me recover it in just 20 minutes!!!
    They saved my job and successfully and earned a loyal customer!!

    I use their service for months and their response for answering questions are very polite and efficient. They provide good service.

    Siteground is a very reliable company and you can totally rely on them!!

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  211. Reply Adeyemi December 2, 2015 at 9:28 am
    4.4
    Support
    100
    Features
    100
    Speed
    80
    Uptime
    80
    Value
    80

    I needed a web hosting service and made a research online, found Siteground and decided hosting with them. I immediately had a major Technical problem upon uploading my website, i called in Support from Nigeria and in less than 20 Minutes the issues were fully resolved. This is a great way to work! Thank you guys

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  212. Reply Sebastian Bourges December 2, 2015 at 2:41 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Absolutely fantastic response time and support. Highly recomended

    + PROS: Absolutely fantastic response time and support. Highly recomended
    - CONS: I would like to see more affordable options for dedicated server for small businesses.
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  213. Reply Michal November 30, 2015 at 1:03 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    He assisted me to set up some cofiguration on my epanel. Perfect response great work

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  214. Reply nikolaos November 27, 2015 at 12:29 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Excellent Support!!

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  215. Reply Michelle November 27, 2015 at 10:14 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Great support

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  216. Reply emilio November 26, 2015 at 8:17 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    very powerful, useful and customare caring support! They are great!

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  217. Reply Freyja November 26, 2015 at 8:04 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Awesome service as usual. Quick responses, Stanislav G. understood what I was asking, gave me pricing for domain name service, and what is needed at my end. Already extremely pleased with SiteGround hosting so wanted everything with you.

    Business as usual at SiteGround means excellent as usual!

    + PROS: All fantastic!
    - CONS: None
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  218. Reply Sheen November 26, 2015 at 8:07 am
    4.6
    Support
    100
    Features
    90
    Speed
    90
    Uptime
    90
    Value
    90

    I haven’t been in Siteground for long, so I cannot say much about it. But compare to hostgator and bluehost which after just a week, not good customer service, slow customer service, slow website, server down a lot esp, for bluehost. I am glad I discover siteground and so far it is the best. Thank you 🙂

    + PROS: customer service best for wordpress website fast
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  219. Reply Giuseppe Pezzullo November 19, 2015 at 7:59 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Anton is a great professional. He really helped me out today. These people really make this service the best one!

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  220. Reply Rhonda November 19, 2015 at 7:24 pm
    4.7
    Support
    100
    Features
    90
    Speed
    90
    Uptime
    90
    Value
    100

    I’ve used several different hosts but this one has been the best, support is fast and knowledgeable. Beats the competition without a doubt. I started using SiteGround a few months ago with one client. I will be using for future clients and will move my personal site too!

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  221. Reply Elizium November 18, 2015 at 9:34 pm
    2.8
    Support
    40
    Features
    80
    Speed
    60
    Uptime
    60
    Value
    40

    I was attracted to siteground as many other from the very good reviews around the web (despite the fact that we know we cannot trust most of them ^^).

    However, i appreciated sincerely the guys from the chat @siteground, which were always very polite, willing to help, and reactive. The system, interface, hardware, performances, everything was generally good @siteground.

    The main problem is the technical support (only available per ticket) which can be really slow with answering (up to several hours/24h) and is somehow kinda ‘under-educated’ for specific topics (WP, MySql). Pardon me if this isn’t the right word, i meant that they do have little knowledge in matter of plugins or other WP specificities, and didn’t gave me at all an impression of being ‘gurus’ like they pretend to be.

    I left them because of all these reasons, as they were unable after 7 days to answer my questions nor solve the problems i had, related to my DB. I had 8 different people (including 2 senior staff) involved in this process, and none of them was able to provide a reliable solution, and they just added more tasks for me to perform as they wouldn’t listen. They even succeed to corrupt my new DB and i had to reinstall several times WP and do all the settings again. Good point is, you learn quickly how to manage your backup feature there. ^^

    So, if you’re confident with your skills about managing your server and DB, siteground can be a good choice, but don’t rely too much on the support for DB, especially if your CMS is WordPress.

    + PROS: Commercial + 'chat' support (non technical) Features Uptime cPanel System
    - CONS: Tech Support
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    • Reply SiteGround December 12, 2015 at 11:45 am

      Hello Elizium, we are sorry that our team was not able to help with the experienced problem. As stated in you last ticket, the DB issue described by you required the attention of an experienced developer to troubleshoot it. We employ very well trained people, but unfortunately this specific case goes beyond the scope of their duties as web hosting Support.
      We have also checked their response time and can clearly see that their replies never took more than an hour, except for 1 occurrence when your ticket was forwarded to a supervisor who is available only during regular office hours.
      Nevertheless, we respect our customers’ feedback and have made sure your it’s forwarded to the appropriate person.

  222. Reply Reni November 17, 2015 at 8:06 pm
    4.2
    Support
    100
    Features
    100
    Speed
    50
    Uptime
    100
    Value
    70

    I liked the support and customer service. But, I am not satisfied with the server response (slow for loading a site). Bu- I have to say, the customer service is brilliant and always there to help for all our queries. Apart from the slow server, I am happy with siteground.

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  223. Reply Jorge De La Garza November 16, 2015 at 1:44 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    thanks to Carlos and all the others that helped me move from Godaddy to Microsoft Office 365

    + PROS: Awesome service!
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  224. Reply Darren Frazier November 8, 2015 at 5:38 am
    4.8
    Support
    100
    Features
    100
    Speed
    90
    Uptime
    100
    Value
    90

    Ivan via Tech Support simply rocks, along with other technicians but he seems to stand out the rest in terms of knowledge, short cuts and generosity. Kudos to y’all!

    + PROS: Ivan via Tech Support simply rocks, along with other technicians but he seems to stand out the rest in terms of knowledge, short cuts and generosity. Kudos to y'all!
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  225. Reply TBD November 5, 2015 at 6:51 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Thank you for the excellent support.

    Our company is fortunate to have such a great host.

    + PROS: Unbelievable tech support. 8 minutes to resolve an issue that I KNOW MediaTemple would have said, "not our problem" and GoDaddy would have said, "mmmm, I like cheese".
    - CONS: None that I have observed.
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  226. Reply Kevin November 5, 2015 at 2:20 am

    Excellent first time help from Siteground agent!!!

  227. Reply minchih November 4, 2015 at 2:27 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    great support

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  228. Reply Patrick Covington October 30, 2015 at 5:22 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    ONE WORD WONDERFUL…

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  229. Reply L2L October 29, 2015 at 9:46 pm
    4.8
    Support
    100
    Features
    90
    Speed
    90
    Uptime
    100
    Value
    100

    I would definitely recommend Siteground for hosting services….. 1) for the GREAT support and 2) for the quality of the services. Just try them!

    + PROS: GREAT support! through tickets, through chat! the whole team is awesome! And the services too... Never had problems, delays, nothing negative!
    - CONS: I cannot think of anything negative. Maybe I would like a more modern administrator panel when I login...
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  230. Reply Ken Lonsberry October 25, 2015 at 6:12 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Great support. Very helpful, fast and efficient.

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  231. Reply Jim October 24, 2015 at 8:56 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Great service! You will not be disapointed.

    + PROS: Responsivness
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  232. Reply Adam Singer October 23, 2015 at 6:01 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Deeply enjoy working with this company and will continue to resell for them.

    + PROS: Exceptional support and remarkable value
    - CONS: I have not found any
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  233. Reply Sumit October 23, 2015 at 5:33 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Good support. I recommended siteground.

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  234. Reply Maurizio October 22, 2015 at 2:55 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have no idea how Siteground could provide such a fast and quality assistance service.
    Very very very helpfull the “send chat via mail” so I won’t forget a word.

    + PROS: I have no idea how Siteground could provide such a fast and quality assistance service. Very very very helpfull the "send chat via mail" so I won't forget a word.
    - CONS: none
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  235. Reply jacobo mena October 22, 2015 at 2:27 am
    4.8
    Support
    100
    Features
    80
    Speed
    100
    Uptime
    100
    Value
    100

    you have never let me down… and that is a lot to say.
    thanks

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  236. Reply Miro October 21, 2015 at 7:15 pm

    I want to give a credit to a guy from their customer service that solved my problem after it kept dragging out for a day. I talked to a couple of them but none of them were really helpful. This guy was friendly and made my problem of his own. Good customer service can either ruin or make your day and this guy for sure made my day. The guy’s name is KRIS.P and hopefully his manager reads this. >> this guy is a great asset to the company and its customer service dept keep that in mind 😉

  237. Reply Fabio Esparza October 21, 2015 at 7:12 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Just the best!

    + PROS: Just the best! Costumer for many many years!!! A HAPPY COSTUMER!
    - CONS: nothing!
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  238. Reply danilo October 20, 2015 at 8:40 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I switched to Siteground recently to have a faster server for my magento based websites. I was really surprised by the speed my website has now. i create websites since many years and i’ve never seen a support service like the one from Siteground. it’s really great! In my experience is the best company to host your site with.

    + PROS: great support, very good products, super fast servers.
    - CONS: nothing to say ....
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  239. Reply Massimiliano October 18, 2015 at 12:23 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    they really take care of you, quickly and professionally. Very flexible!

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  240. Reply John Orina October 16, 2015 at 1:48 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have chose sitground because a rating review I came across in a tech blog. They were about the same price as most of the others,maybe a couple of cents cheaper. The thing that impressed me since I manage a maintenance shop,is the service. I today’s world companies are equal,or about equal as for as price. What sets them apart for me is service before and after. That’s worth dollars and moreover value.

    + PROS: Very good service,speed to their chat service,very very helpful to new people like me
    - CONS: I don't know of any cons right now
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  241. Reply Dushyant Savani October 15, 2015 at 3:21 pm
    4.7
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    90
    Value
    80

    Hello
    What a stunning customer care support.
    I had lots of issue of my website like website transfer,internal errors.
    All the problem was solved by team.
    Speed is the most important aspect to get siteground.
    Other features like website improvement tools, website transfer,super catcher,cloud services are major features of it.

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  242. Reply Gaia October 11, 2015 at 10:05 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    It was my first registration for my blog domain and I was not very “smart”. Thanks to Nikolay and his patience i’ve succeded in a relatively short time.

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  243. Reply R Pye October 11, 2015 at 9:45 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Hosting with these guys is amazing!

    + PROS: AWESOME customer service Site migration was effortless
    - CONS: erm... erm.... nothing really.....
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  244. Reply rongchun chi October 9, 2015 at 2:04 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    very grateful, thanks for your help very very much.

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  245. Reply Craig October 8, 2015 at 8:15 pm

    Paid for a year and only used 3 months worth. They would not refund the difference. Would not recommend paying this company a year in advance. I will not recommend to clients/coworkers for their hosting.

  246. Reply Daniel Alvarez October 5, 2015 at 7:08 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    As allways, Excellent service. Adriana was very helpfull and informative.

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  247. Reply Mindy October 3, 2015 at 8:41 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    So pleased to be working with siteground if customer service is always as good as it was with Konstantin K

    + PROS: He was SO helpful, even when I was having trouble with billing, etc.
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  248. Reply J September 30, 2015 at 4:35 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Setting up the account was a breeze and their support staff stayed with me every step of the way.

    + PROS: Awesome service. Super helpful support.
    - CONS: None
    Helpful(0) Unhelpful(0)You have already voted this
  249. Reply Kosta September 27, 2015 at 6:37 pm
    4.5
    Support
    100
    Features
    90
    Speed
    80
    Uptime
    90
    Value
    90

    Fast support

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  250. Reply Jonathan September 25, 2015 at 10:46 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Happy to be working with Siteground. I have been around. Hostgator, Godaddy, and more. They are all TERRIBLE compared to Siteground. Especially for Joomla and WordPress. All the features you need to have an extremely fast website, for a great price.

    Thanks

    + PROS: Amazing service. Great help from support. Always happy to help. AMAZING features as well.
    - CONS: None.
    Helpful(0) Unhelpful(0)You have already voted this
  251. Reply Jeffrey Jones September 25, 2015 at 4:31 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have been using Siteground GoGeek Shared hosting with their varnish supercacher for about 1 1/2 years and it is amazing. I run a magento store and it performs like it would on a dedicated server. The support team is amazing and they have come through over and over again from billing to technical issues. I have used godaddy, dreamhost, hostgator and none compare to Siteground. SIMPLY THE BEST.

    + PROS: Varnish and Memcache on SHARED hosting account Extremely technically experienced support team, they know and understand Wordpress, Joomla, Magento and many other apps and are quick to resolve technical issues. 24/7 support and they get their stuff done fast. If needed i can call but I never have to.
    - CONS: NONE Thus Far
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  252. Reply Alex Smith September 23, 2015 at 8:57 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    David C spent well over an hour with me, even though the problem was of my own making, and he sorted everything out professionally and without geek language.

    If you are considering shared hosting, don’t mess about with the others you’ll drive yourself mad eventually. It’s easy to offer shed loads of space, but no-one offers the help and support these guys do. You will get issues, that’s just the way the web is – there are bad guys everywhere. Peace of mind is where it’s at – one sale lost or one potential customer that gets a bad experience on your site due to some 12 year old hacker or worse is not worth saving a couple of buck, pounds, or euros over.

    Thanks again David C, you epitomise what customer care really is and what you can expect from Siteground.

    + PROS: Everything. Support outstanding.
    - CONS: None really. Maybe a bit less space etc than the competition, but that pales into nothing when you know that they do the job right, rather than just offering a load of space. A bit like using a great camera rather than just the one with the highest resolution.
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  253. Reply Michela September 22, 2015 at 7:48 am

    Great great great Customer Service! Quick, Nice and always find a solution!

  254. Reply jase September 20, 2015 at 8:23 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Great range of services and very friendly helpful support. Highly recommended.

    + PROS: Friendly helpful service, great pricing structure and good range of services.
    - CONS: I can't think of any
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  255. Reply Jesus September 17, 2015 at 3:58 pm

    SG support team is fast, kind, understanding, patient. Always have a quick solution and a kind word for people in shock, like me, hehehe. 10 years of being a happy customer!

  256. Reply Mokum Organics September 11, 2015 at 10:28 pm
    4.9
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    90
    Value
    100

    I do recommend Siteground as a hosting provider! The main reason is their 24 hour support by chat, phone or tickets. There is a toll free phonenumber to call for any support required over here in Amsterdam, The Netherlands! In addition, for people without any experience and knowledge about building a website or starting a blog, there is lots of understandable turtorials to assist you. And if not, they are always able to help you 24h/day.
    Don’t even think about having trouble with Worldpress or Magento installation as they provide an installing app which automatically creates your store/blog! The so called “control panel” provides a nice and understandable overview of the hosting options. Encryption of data over the internet via SSL protocol is a must for every store owner, and easily installed via Siteground. Depending on your account, the most advanced caching techniques are available for superior fast page loading (Varnish/Apache, Nginx/HHVM, memcached, static cache, GooglePagespeed and CDN) which is one of the main factors for page ranking in Google.

    In conclusion, Siteground offers premium support for everyone plus a wide range of hosting services no matter what background you have, language you speak or purpose you have!

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  257. Reply Davis D. September 11, 2015 at 8:38 pm
    4.6
    Support
    100
    Features
    90
    Speed
    90
    Uptime
    100
    Value
    80

    Customer service is amazing – best I’ve felt with.

    + PROS: Easily Transfer domains Easily manage multiple domains Amazing customer service Manage unlimited subdomains Test sites before they go live
    - CONS: Only 1 SSL certificate per account
    Helpful(0) Unhelpful(0)You have already voted this
  258. Reply Nicolas Dupere September 11, 2015 at 3:32 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Dessy P = Number 1

    + PROS: All
    - CONS: None
    Helpful(2) Unhelpful(0)You have already voted this
  259. Reply Michael September 11, 2015 at 3:18 pm

    You totally misunderstood the question. I waited ten minutes for a reply and left the room, came back three minutes later and had a message that got everything wrong and said I had not responded “for quite a while” and signed off.

  260. Reply Mahendra September 10, 2015 at 2:24 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    awesome services

    + PROS: all services are good in siteground.com
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  261. Reply Nikolaos September 9, 2015 at 3:18 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Amazing Support , and Very Very fast and skilled, Well done.

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  262. Reply Guswindra Lubis September 8, 2015 at 10:58 pm
    4.8
    Support
    100
    Features
    90
    Speed
    90
    Uptime
    100
    Value
    100

    Like everything about SiteGround!! thank you!!

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  263. Reply WOI September 6, 2015 at 1:04 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Easy to use
    Support is great
    value is HUGE
    Lots of very cool tool (and automated!!!)

    + PROS: Always available and fast!
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  264. Reply Glenn September 4, 2015 at 5:15 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    SiteGround has an amazing team of support techs~!!!!!

    + PROS: I am continually IMPRESSED with the online technical support offered by SiteGround!
    Helpful(0) Unhelpful(0)You have already voted this
  265. Reply Jayne September 3, 2015 at 10:45 pm
    4.8
    Support
    100
    Features
    80
    Speed
    100
    Uptime
    100
    Value
    100

    Support tickets have been answered very quickly. Only once in the first month (I’ve just recently switched hosts) did I run into difficulty, not being able to get a good answer. But eventually they came through. So far, compared to my previous hosting company (8 years with them) this was a minor inconvenience. Kudos to the tech support team.

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  266. Reply Brien August 29, 2015 at 6:33 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    One of the best Chat support services for a hosting company. True dedication to the customers needs.

    + PROS: Online 24/7 chat support is the best ever.
    - CONS: None
    Helpful(0) Unhelpful(0)You have already voted this
  267. Reply Liesbeth August 29, 2015 at 2:47 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I tried many hosting companies (Bluehost, HostGator, GoDaddy and lots of Dutch ones) and finally ended hosting everything with SiteGround.

    I actually love going over to the support chat or ticket service since the support team is not only friendly (I’ve been tearing my hear out while talking to support at some other big hosting companies), but also help you find the best solution to your problem.

    I now host all my client websites at SiteGround, have used the lower plans as well, but it was very easy to scale up to higher cloud plans with more features. They just make it very easy to work with them, that is why I would definitely recommend hosting with these guys and girls.

    + PROS: Best support ever: friendly, quick, personal and effective. Great tools for WordPress nerds like me to help optimize my websites and make them superfast. Never had any downtime problems. Comprehensive tutorials about every subject. Did I say amazing support already? They even helped me fix some local issues.
    - CONS: Not sure if I can name any, if I have any problems (as will happen with any hosting company) they will solve it immediately.
    Helpful(2) Unhelpful(0)You have already voted this
  268. Reply Glen Moore August 28, 2015 at 5:53 pm

    Excellent customer service, overall very happy with everything.

  269. Reply Karim August 24, 2015 at 3:23 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have used other hosting companies and SiteGround is definitely by far the best. I have never had any problems, the customer support is awesome, up-time is 100%, and their site and features are understandable to any type of user.

    + PROS: Great customer support, Up-time is 100%, their prices are great, and features they have for your sites out do everyone else.
    Helpful(1) Unhelpful(0)You have already voted this
  270. Reply Damion Hart August 23, 2015 at 2:59 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Chat has always been very knowledgeable and prompt. Thank you!

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  271. Reply Mike Tessitore August 21, 2015 at 12:12 pm
    4.6
    Support
    100
    Features
    100
    Speed
    60
    Uptime
    100
    Value
    100

    You guys are the best I have never had such caring helpful customer support ,, Like we are friends

    + PROS: Support is fantastic everything is very good
    - CONS: The email seems to have problems when I try to send, many times I get a timeout message and sometimes I get it over and over many times. Also I am located in the Philippines and the folks that work on my website say that it is slow but I really think it is the internet provider not siteground
    Helpful(1) Unhelpful(0)You have already voted this
  272. Reply Tariq August 16, 2015 at 2:26 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Great customer service!! Dani is awesome. Everyone I’ve dealt with has been super.

    + PROS: Enjoy their willingness to see your issue all the way through.
    Helpful(0) Unhelpful(0)You have already voted this
  273. Reply Julie Walraven August 15, 2015 at 1:17 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Excellent customer service. I used Hostgator for years and while they were good in the beginning, it deteriorated after time. I have used other hosts and some were not even available except for limited hours. Ivan M. today was awesome with solving a code issue for us. I look forward to more excellent service in the future.

    Helpful(2) Unhelpful(0)You have already voted this
  274. Reply Andras Kovacs August 13, 2015 at 8:45 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Dani was very kind and helped us to prolong the expiring date of hosting. Thank you.

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  275. Reply Mark August 12, 2015 at 6:05 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Your people are awesome.

    Diego helped me set up a test site for new themes as a subdomain.

    I have and will recommend site ground because of your always helpful customer service!

    Helpful(0) Unhelpful(0)You have already voted this
  276. Reply Ted August 11, 2015 at 11:11 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Great as always

    + PROS: Very helpful when the error was my fault
    - CONS: I think they switched their profile photos out for pictures of pretty girls
    Helpful(0) Unhelpful(0)You have already voted this
  277. Reply Rafael August 10, 2015 at 7:20 am

    A moment to share appreciateion… SiteGround, your are truly allowing me to turn my concept and vision to reality…

    …and to all the SiteGround staff whom I have interacted with so far, thank you so very much for getting me to where I am now. It means so very much!

    Many warm regards 🙂

  278. Reply mahesh sawant August 10, 2015 at 5:02 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have come across many hosting companies but siteground has best customer support, fast service and best plans.

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  279. Reply nira August 6, 2015 at 11:27 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Highly recommended I have problem in my website and I cannot able to log in but then I chat and the customer service representative are very helpful and transfer right away in technical support of siteground. Thank you once again.

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  280. Reply mark August 3, 2015 at 8:11 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    To those, like myself, who are not particularly confident computer users but who have a go at building amd running their own site anyway, I cannot recommend Siteground enough. Support, support, support!

    + PROS: Super quick and patient support team, which is the most important thing for me.
    - CONS: Haven't discovered any.
    Helpful(1) Unhelpful(0)You have already voted this
  281. Reply Igor August 3, 2015 at 12:04 pm
    4.8
    Support
    100
    Features
    100
    Speed
    90
    Uptime
    100
    Value
    90

    Fast and good. Support helps me to fix many issues with my wordpress multisite install

    + PROS: All
    - CONS: Not found yet
    Helpful(0) Unhelpful(0)You have already voted this
  282. Reply gerald July 31, 2015 at 1:29 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I’ve had other hosting companies in the past. If I had to summarize them in one word it would be “terrible.” Since I’m still learning website construction, Siteground (always eager to help) has been the best thing that’s happened to me as hosting services are concerned. Every bit of advice and help I’ve received from the chat contact people has been right on the money. Without exaggeration, the other hosting sites I’ve had were lucky if they got 50% of my problems solved. If you want to know what maddening is try solving a problem based on the advice a tech support person gives you, only to find out the advice was wrong. It happened to me all the time with the other companies. So far, Siteground is bating 1000 where I’m concerned. I’ll be a customer for quite awhile I think.

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  283. Reply raphael July 30, 2015 at 1:06 pm

    One of the best hosting companies, if the not the best one, expecially for their awesome support, they are fast to answer and solve any problem. This is what I love the most from Siteground.

  284. Reply Avrohom Gershon July 28, 2015 at 3:49 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Extremely fast, expert, and professional diagnosis and fix.

    They go into my Joomla installation and fix it for me.

    + PROS: Fast, Expert, Professional
    - CONS: None.
    Helpful(1) Unhelpful(0)You have already voted this
  285. Reply Konstantin July 27, 2015 at 9:40 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    SiteGround is the best. I just signed up for my second account. I’ve used them for straight three years now. I am very satisfied with all the services that SiteGround provides, especially the SUPPORT. Thank GOD, I will never go back to HostGator neither BlueHost ever again.
    The SiteGround.com is A+!!!

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  286. Reply Steph July 27, 2015 at 12:22 pm

    On-line chat has been knowledgable, patient and very helpful every time that I have needed to use it.

  287. Reply Andrew Liyanage July 25, 2015 at 10:19 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Quick, competent and friendly support. My questions always get answered in no time. Very satisfied with the quality of service. Thanks folks, you guys are awesome!

    + PROS: Quick, competent and friendly support. My questions always get answered in no time. Very satisfied with the quality of service. Thanks folks, you guys are awesome!
    Helpful(1) Unhelpful(0)You have already voted this
  288. Reply sujeesh July 25, 2015 at 4:07 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Excellent Service, Awesome support…keep it up..thanks

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  289. Reply Mike July 23, 2015 at 1:56 pm

    I cannot say enough good things about SiteGround. I had a really hard time deciding which hosting provider I wanted to use with so many different options out there. I can’t even remember exactly what the final deciding factor was that made me go with SiteGround but I did, and have never looked back. These guys really know what they are doing. Great features, fast servers, and the absolute best customer service and technical support I have ever encountered. And not just for a hosting provider, but across the board. Go with SiteGround– they will NOT disappoint!

  290. Reply Kate July 22, 2015 at 12:28 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    This is my first time having my own hosting and I am not very computer savvy so have quite a few problems doing even the most basic stuff. The support team are great, very patient, cheerful and incredibly supportive and helpful. Would definitely recommend!

    + PROS: amazing customer service, incredibly friendly and helpful.
    - CONS: None as yet!
    Helpful(1) Unhelpful(0)You have already voted this
  291. Reply James July 21, 2015 at 3:09 pm
    4.3
    Support
    100
    Features
    80
    Speed
    80
    Uptime
    80
    Value
    90

    Had this for about 3 months now – first time I needed support took a matter of 2 minutes. So I can’t comment on the rest but support which is very important to me was excellent.

    + PROS: Brilliant service
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  292. Reply Rüdiger Gros July 20, 2015 at 1:29 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I use Siteground since about a year and as our Site required more performance we upgraded from very basic shared hosting to more advanced shared hosting and Cloudflare caching. In the end the shared hosting came to its limits with our requirements and dedicated was out of our budget so we asked the support for ideas and switched to cloud hosting at very affordable budget.
    I really recommend Siteground. You can start very basic and services scale with your needs. Support is very good and skilled.

    + PROS: Very good support Pricing very fair Scales very good
    - CONS: NONE
    Helpful(1) Unhelpful(0)You have already voted this
  293. Reply Lawrence Dalli July 19, 2015 at 10:44 am

    I love siteground, great technical support is all in one place at a great value.

  294. Reply Gail July 19, 2015 at 12:16 am
    4.8
    Support
    100
    Features
    90
    Speed
    100
    Uptime
    100
    Value
    90

    Thanks for being a great web host. I think you’re tops and I’m glad I learned about you at a trusty review site for WordPress

    + PROS: Your support team is wonderful. Please don't ever change that. It means everything.
    Helpful(0) Unhelpful(0)You have already voted this
  295. Reply Johan Witters July 6, 2015 at 8:41 pm
    4.7
    Support
    90
    Features
    100
    Speed
    90
    Uptime
    90
    Value
    100

    I have had hackers hacking into my wordpress site which wasn’t immediately fixed. One could wonder if that was my fault or not. Anyway… they fixed it, and increased my monthly usage for free to survive the month. They did that a couple of months until it got fixed. Why am I putting this in the cons. Good question.

    I have ordered a domain name with a wrong spelling: they paid me back.

    I have had the odd support newby who completely messed up and waisted my (and his) time.

    They’re good, nobody is without fault. If they do, they fix it.

    + PROS: I've got plenty of websites with them. I'm pretty happy. I complain a lot... that's my nature. And they just fix it. I recommend siteground to everybody. That might be because of my lack of experience with many others... I've been with uk2.net and another one. Anyway... siteground just works, and I have nothing to complain about.
    Helpful(0) Unhelpful(0)You have already voted this
    • Reply Jonathan July 10, 2015 at 4:12 pm

      I would recommend you make sure your Password is a secure one. Also, always make sure you install \ download plugins from a reputable source.

      Ultimately, I find most people are hacked due to weak passwords (note quite often the password is obtained elsewhere, and they will see if any other accounts you have use the same one). I would recommend Lastpass and make sure you have different passwords for each site \ login.

  296. Reply ahmed tukur July 5, 2015 at 4:00 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    10

    + PROS: Best support I received. They did not ask too much questions, just went in and fixed the problem.
    - CONS: Non
    Helpful(1) Unhelpful(0)You have already voted this
  297. Reply Lucas June 30, 2015 at 3:48 am
    4.9
    Support
    100
    Features
    90
    Speed
    100
    Uptime
    100
    Value
    100

    Awesome support! Always here to help! never was dissatisfied with their service! I would definitely recommend Siteground to any body looking to host their websites!

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  298. Reply Shaul Einav June 29, 2015 at 7:59 pm
    4.7
    Support
    100
    Features
    80
    Speed
    100
    Uptime
    100
    Value
    90

    The best hosting you will find. Real people who want to help.
    They give you the feeling that you are part of a family and not treat you as another client in a huge company.

    + PROS: Amazing support Real storage on their server, each customer's space is protected from others.
    - CONS: A little expensive.
    Helpful(0) Unhelpful(0)You have already voted this
  299. Reply Killian June 29, 2015 at 10:33 am

    Great Service, this was a Sunday too. I had what seems to other website hosts difficult with my MySql questons, made really easy, up time is really good as well as speed 🙂

  300. Reply Guy June 28, 2015 at 3:53 pm

    Great support, even on Sunday.

  301. Reply ayoola Abiodun June 26, 2015 at 5:57 pm

    In fact, I have never regretted running my business with Siteground, except this one regret: not joinning earlier. Together with Antom Vulchev, Ivan P, and Carlos make what I like to describe as “The Great Trio” Pls, they are indispensable to SG. They are meticulous Solution Provider

  302. Reply Dan June 25, 2015 at 7:47 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Very happy with your service. Thank you.

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  303. Reply Brian Magnuson June 24, 2015 at 5:42 pm
    4.9
    Support
    100
    Features
    100
    Speed
    90
    Uptime
    100
    Value
    100

    We have suggested to our friends and business colleagues to go with siteground if they are looking for hosting.

    + PROS: the service is the best we have ever experienced hands down.
    - CONS: no cons. Sorry but we have no complaints.
    Helpful(0) Unhelpful(0)You have already voted this
  304. Reply Bruce June 22, 2015 at 11:37 am

    I could not access my site due to a error 38 and Site Ground support solve the problem very quickly in a professional manner. I am very happy 🙂

  305. Reply Diego June 16, 2015 at 8:12 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Incredible service. Every question I had was answered. Thank you very much. I am really happy and I am moving all of my websites to Siteground. I am guessing you have great training for client service, but the individual characteristics of the person that helped me and her ability to quickly and efficiently respond and support were exceptional.

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  306. Reply Telly June 14, 2015 at 1:13 am
    4.8
    Support
    100
    Features
    90
    Speed
    90
    Uptime
    100
    Value
    100

    Excellent customer support. Best hosting I’ve ever had.

    + PROS: Excellent customer support. Best hosting I've ever had.
    Helpful(0) Unhelpful(0)You have already voted this
  307. Reply Dan June 13, 2015 at 2:35 am

    By FAR the best service I have experience from not only a host, but a tech company. Just amazing that whenever I have an issue they are there to help. Thank you so much Siteground!

  308. Reply Colin June 10, 2015 at 3:40 pm

    The support staff is amazing and the services they provide are killer for the price.

  309. Reply Umair Rais June 7, 2015 at 12:10 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    When i Stucks they helped me very good like “Kamen G” , He Supports Very good,Quickly No Regret to Switch Siteground

    Helpful(0) Unhelpful(0)You have already voted this
  310. Reply Sutinder June 4, 2015 at 11:33 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Amazing guys at Siteground! transferred my site in a matter of minutes and they respond to tickets very, very quickly!
    Thank you Siteground Team!!

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  311. Reply Joy Healey June 3, 2015 at 10:14 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I have had some horrendous experiences with previous (and well-known) hosting companies – note the plural! It’s such a relief to have found SiteGround.

    + PROS: The support is SO fast and helpful. They're very tolerant of the the fact that I find a lot of this technical stuff quite confusing.
    - CONS: None.
    Helpful(0) Unhelpful(0)You have already voted this
  312. Reply Logan M June 3, 2015 at 2:56 pm
    4.4
    Support
    100
    Features
    60
    Speed
    90
    Uptime
    100
    Value
    90

    I myself wasn’t satisfied because of the Cpanel but overall these guys provide a great service, it just wasn’t for me.
    If you’re just beginning to code learn FTP and the basics before you get a provider in my opinion.

    + PROS: Very helpful staff & always available.
    - CONS: Navigation in Cpanel seems like a mess to any beginner wanting to teach themselves to code.
    Helpful(0) Unhelpful(0)You have already voted this
  313. Reply Joshua May 29, 2015 at 10:59 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I used to be a customer of Justhost.com over the course of five years I had my ups and downs. Mostly it was okay for a while. Support was good and consistent. Recently they outsourced support and it is unbearable. Worst company ever now. I went through a lot of time, money and energy just to move my account.

    So glad I did. Site ground is light years ahead. Support is like literally day and night. Quick efficient agents are really friendly and really compentent. When I would ask the agents at Justhost to do something simple because I didn’t understand what to do, they himmed and haulled and flat out refused to every do anything “that’s not included”…

    Siteground just do it. BAM. Done “All set!” They make my life so much easier.

    Thank you for awesome services Siteground. Please don’t ever change!!!!!!!!!!!!!!!

    + PROS: Outstanding Customer Service!!!!!!! Outstanding Speed!!! Ease Of Use!!! Features.. lot's of great stuff!!! Value! Cheap and amazing.
    - CONS: Took me a bit to find their services. Not their fault but imho, Siteground should be one of the most popular hosts out there.
    Helpful(2) Unhelpful(0)You have already voted this
  314. Reply Cory W May 29, 2015 at 2:31 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    LOVE SiteGround! We use them for all of our clients. Excellent, excellent support — I cannot state it enough! All the other wonderful features are just icing on the top. 🙂

    + PROS: AMAZING tech support. Best I've ever worked with! The Live Chat loads so quickly too, I'm never waiting more than a couple minutes to talk with someone. It's very obvious that SG invests a lot of effort into training and nurturing their support staff!
    - CONS: Sometimes the admin panel is a little confusing, for some reason I always have issues with locating domain settings (renewals and such), that I don't experience with other hosts but it's a mild inconvenience.
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  315. Reply Ralf May 29, 2015 at 9:34 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    How could it get any better ?

    + PROS: Absolute Excellence
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    • Reply Jonathan May 29, 2015 at 9:42 am

      You seen their Cloud with the new HHVM? So much faster that PHP 5.6. Just waiting for it to be rolled out on existing clouds (its on new accounts now) so I can try it out (this site is on Siteground Cloud). HHVM is what Facebook uses.

  316. Reply michael May 27, 2015 at 5:09 pm

    very good support. im new now i try this hosting! But the support is wonderful for now 🙂

  317. Reply Viola Woolcott May 22, 2015 at 9:03 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Once again I am a VERY HAPPY customer. Your service is just THE best. Unbelievable!!!

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  318. Reply Alessandro Risso May 21, 2015 at 7:13 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Siteground is the best hosting provider I’ve ever had, so far I have moved all my services to them, recommended 5 stars!

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  319. Reply angoloj4 May 21, 2015 at 3:38 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I’m in love with Siteground
    Maybe i’ll stay here forever

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  320. Reply Ann May 20, 2015 at 3:16 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Wonderful experience with SiteGround. Totally happy. Excellent support, very friendly and helpful agents. You’re rock SiteGround!

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  321. Reply Rob May 19, 2015 at 3:54 pm

    Super support! I cannot say enough. Over the years have been been many many hosting companies. In fact I’d say all the best known 10 of them. One bad experience after another. But with SiteGround, any issues that have come up, and sometimes they do, odd things happening with site extensions and plugins and such, have been solved quickly, with a smile. SiteGround are it. Need hosting – there’s no one else. I have recommended more than a couple dozen or so clients to them over the last several years. Everyone is happy.

  322. Reply Sam May 19, 2015 at 10:04 am
    4.9
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    90
    Value
    100

    Any one who is starting business , or have small or large business. There is no company like siteground to host your business with . I must say they support you like like their own company to make sure you get sucess and you get what you wanted .

    + PROS: I am using siteground from last many years . Its like I found jinny for my business.
    - CONS: I dont see any corn
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  323. Reply ANON May 19, 2015 at 7:53 am
    4.9
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    90
    Value
    100

    Sexy site. Sexy support. Good stuff!

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  324. Reply Steven Morrison May 8, 2015 at 1:07 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Having previously having my website hosted by other web hosts i can safely say that I have found site ground to be the most efficient and friendly web host company on the market. I have had some technical issues with my website and as a business owner I require a fast service and can highly recommend these guys. Absolutely brilliant service as always.

    + PROS: Efficient and friendly assistance with superb 24/7 customer support team on hand.
    - CONS: None.
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  325. Reply Antoine May 4, 2015 at 7:21 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Totally awesome!!
    Speed, answers, respect, they listen to you.
    They tell joke.
    Simply the best.
    Let’s continue like this!!

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  326. Reply teodos chami May 3, 2015 at 11:11 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    10

    + PROS: this time, the customer service was great
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  327. Reply Damien May 2, 2015 at 2:03 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Excellent support, super quick respond. Keep up the good work!

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  328. Reply David May 1, 2015 at 12:34 pm
    4.7
    Support
    100
    Features
    80
    Speed
    90
    Uptime
    100
    Value
    100

    Just used live chat support and it was great. Fast and saved me tearing more hair out.

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  329. Reply Γιῶργος April 28, 2015 at 1:48 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Very good services and support.

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  330. Reply Amitai April 22, 2015 at 12:58 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Great service, very recommended!

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  331. Reply Abrham Assefa April 20, 2015 at 2:35 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    i feel like Save , the right Choose for reliable and Highly Salable Hosting Services. Great Support Teams.

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  332. Reply perry April 15, 2015 at 11:34 am
    4.6
    Support
    100
    Features
    80
    Speed
    100
    Uptime
    80
    Value
    100

    Super support, super quick. Highly recommended!

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  333. Reply Eoin April 14, 2015 at 1:39 pm
    4.7
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    80
    Value
    90

    Excellent company, excellent support, having met the employees face to face, they are excellent too. Couldn’t ask for more from them.

    + PROS: Support is second to none, and the server seems pretty fast. The add ons I have make everything faster and easier and they seem to be on top of things before I even ask about it.
    - CONS: Great service, but you pay for it. Personally I'm happy with that because for the price I pay I expect the service I receive.
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  334. Reply Murtaza April 13, 2015 at 2:02 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Fantastic!!!
    Value for Money
    Good for New Programmer
    Best for Experts, as they can use all features

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  335. Reply Mike April 10, 2015 at 4:10 am
    3.8
    Support
    90
    Features
    90
    Speed
    40
    Uptime
    90
    Value
    70

    We are coming to the end of our six month test of SiteGround’s VPS Cloud service.
    The positive reviews for Siteground primarily come from the shared hosting packages that they offer.
    However, we have mixed feelings about the company and their services.
    We just upgraded to the new Enterprise Cloud hosting (migration cost of 140USD), and noticed a bump in performance in the backend admin of our WPMU. The move did not help with pageload times, nor did we see an improvement in throughput, our main concern.
    The biggest gripe I have about SiteGround services is the lack of resources they apply to their VPS product, especially in relation to bandwidth. This is not to be confused with pageload times.
    This page, as an example, has a pageload speed of 6.98 seconds, and a throughput (also known as download speed) of 41.44kbps (we’re testing from Sydney, Australia). Our eCommerce site, coriandercustomprinting.com, has a pageload time of 4.25 seconds, but a throughput of only 28kbps.
    We’ve tested numerous SiteGround customers’ sites that we found on hosting-reviews, and while a few of them ranked similarly, the majority tested were around 300-400kbps and upwards.
    We also looked at customers on Inmotion, and did our own testing on a Cloudways’ trial server. Here to we saw throughput speeds upwards of 500 to 600kbps on average.
    The frustrating thing about these two sets of tests is that many of the sites that performed better were located State side, and from the comments left in reviews, are on shared hosting plans.
    We also noticed that our dedicated and server IPs were located in the US – our server is in Singapore, and as I mentioned above, we’re in Sydney, Australia.
    We’ll continue to work with SiteGround to try to resolve this issue, but if we can’t we’ll be moving to a different hosting plan with another provider. Which in many respects would be a shame, as the new cloud hosting is a vast improvement over the old troubled one, with tons of improvements and options. But at the end of the day, if the pipe connecting your service is really small, the super optioned VPS doesn’t really count for much.

    + PROS: Support is great, very responsive Features of the "new" Cloud Server are awesome
    - CONS: Speed has improved on the brand new VPS Cloud servers, but the throughput is dismal at best Overall value vs. cost is lower because of the bandwidth issue
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    • Reply Jonathan May 12, 2015 at 2:37 pm

      Hey Mike,… just so you know, this site is hosted on their Cloud VPS. The SSL issue is a tricky one, as you need to configure Siteground slightly differently.

      Highly recommend you follow: https://www.besthostnews.com/guide-to-w3-total-cache-settings-with-cloudflare/ but also change object caching to disk, disable database caching. WHen setting up the supercacher you won’t be able to use varnish caching, but you can use memcache for the database caching.

      This important thing, especially in Australia is to use the Cloudflare setup, but make sure you use Railgun. You set it up within cpanel itself. Anyway, this site is an example of what you can expect speed wise.

    • Reply Tsveta Stefanova May 12, 2015 at 2:00 pm

      Hello Mike, we were able to locate your correspondence with the support team and and as we see you have discussed in detail the situation you have encountered. As our Technical Support Manager was able to explain, it seems that the results are connected to 1). the fact that you are forcing SSL connection what affects the speed; and 2). The 2 files you were using for testing purposes, are actually not one and the same file. Those are 2 different files located under different directories on your server. It is only normal to get different results as there are multiple additional rules applied to the second one. There is an extensive .htaccess file with additional rules, as mentioned SSL is forced for this directory, multiple rewrite conditions that should be checked also. Our techs are ready to assist you further with this question if you wish, just update the latest ticket. Please keep us posted on your progress and contact us in case you have any questions in the future. Regards!

  336. Reply sunny April 9, 2015 at 12:46 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Best Hosting and love your almost instant support and experts on your team, keep up the good work.

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  337. Reply sean April 8, 2015 at 9:14 am

    Incredible Customer Service! Even the most trivial questions they’re happy to answer within minutes.

  338. Reply Francois April 6, 2015 at 4:52 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Awesome support service thank you Ivan P.

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  339. Reply Mengi April 1, 2015 at 2:24 pm
    4.7
    Support
    100
    Features
    90
    Speed
    90
    Uptime
    90
    Value
    100

    The technical support guys are wonderful.

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  340. Reply Nic March 31, 2015 at 5:35 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I’ve used many different hosting companies over the past 20 years. I’ve always got between 20 and 50 live websites on the go.

    Siteground has never gone down on me in the approximately 3 years I’ve been using them.

    Support is second to none. Always! My tickets are always replied to in minutes. Always the correct answers for me and my limited tech knowledge. Always a solution that answers my questions and implemented asap.

    I can’t say enough wonderful things about the support and the up time. Keys to my success!

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  341. Reply Jim March 28, 2015 at 11:35 am
    4.8
    Support
    90
    Features
    100
    Speed
    90
    Uptime
    100
    Value
    100

    Tanya solved my update problem very quickly and gave good advice on my other queries that I am following up now.

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  342. Reply Joan McGuire-Pounds March 27, 2015 at 3:25 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Just getting started but loving you all!

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  343. Reply Javier Telletxea March 25, 2015 at 9:13 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Un hosting de lo más recomendable, con un servicio de atención al cliente de cinco estrellas. Se lo recomiendo a cualquiera que busque un alojamiento web de calidad y a buen precio.

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  344. Reply Ray Baker March 24, 2015 at 7:01 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Siteground is the best host and great for service. It is the best place for hosting my website!

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  345. Reply Matthew March 22, 2015 at 4:34 pm
    4.6
    Support
    100
    Features
    90
    Speed
    80
    Uptime
    90
    Value
    100

    Great value for money with sound support, even on Sundays. Worth every penny!

    + PROS: Great price with good features, and on top of that superb support!
    - CONS: Non that I can think of at this time.
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  346. Reply Fernanda Wüthrich March 22, 2015 at 10:43 am
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    I am very happy with Siteground. The team is absolutely awesome. I would Recommend them to all. The customer service ist perfect!!! I am not an IT expert myself but it it never a problem. They do all and the best to solve my problem.
    Thank you very much.

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  347. Reply Nina March 21, 2015 at 4:04 pm
    5
    Support
    100
    Features
    100
    Speed
    100
    Uptime
    100
    Value
    100

    Awesome host. Love the site staging on the GoGeek plan. Make life so easy to develop my sites.

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  348. Reply Patrick March 21, 2015 at 2:27 pm
    4.7
    Support
    100
    Features
    80
    Speed
    90
    Uptime
    100
    Value
    100

    People might think we’re doing this for fun, but no. Siteground means business. Value for money, quality support (and timely), and uptime. I’m going 3 months now and while it may seem a bit early to give such rating I beg to differ as the previous host I was with didn’t provide such service.
    I’ve always rant on and on about email services, guess now I have found a reliable services.
    Keep up the good work guys.

    + PROS: Good uptime. Good Communication. Good support staff and turnaround time. Awesome features
    - CONS: none
    Helpful(0) Unhelpful(0)You have already voted this
  349. Reply Dat Tran March 17, 2015 at 2:04 am

    I’ve just signed up so that can’t perform the rating. However, I can say that the sale team, Anton and Ivan, are great and smart, not like those generic reps from other sites. Can’t wait to test and rate the service.

  350. Reply Shawn Gibson March 8, 2015 at 11:13 am

    I moved to SG and now I have no service whatsoever. They said it’s my previous provider’s fault, but it (blank screen) only happened when they started transferring, and have now put the onus on me. I hope they resolve this. They said they can’t help until I fix things with my current provider, but my current provider, crappy as it is, has never had this problem before.

    Tired of giving money to people who have no idea what they are doing.

    I lost all of my blog.

    • Reply Tsveta Stefanova March 20, 2015 at 4:37 pm

      Hi Shawn, we were able to track down your correspondence with our support team. As it seems you have posted this comment before you were able to discuss this issue with our techs team. Our reps were able to clarify the situation and reported to you that the transfer was completed correctly, but since your domain name was still pointing to your old host, which server was not working correctly, it showed blank page for some time. We are glad that the problem was resolved. Please contact us through your HelpDesk in case you need further assistance. Regards!

  351. Reply Francois Bertrand March 7, 2015 at 6:45 am

    Once again, Stanislav and the people at Siteground have provided me with exceptionnal support and service. Fast, efficient and courteous – Job well done guys, Thank you!

  352. Reply Jonathan Sinclair March 5, 2015 at 8:41 pm

    I contacted SiteGround after seeing other reviews and I was immediately impressed by Tanya V., the first person I spoke to, because she was very knowledgeable, handled all my questions with no problem, and gave me a lot of confidence in the company and its ability to take good care of my web sites.

  353. Reply Maddalena March 5, 2015 at 3:25 pm

    Simply the best.

  354. Reply diane March 5, 2015 at 12:45 am

    excellent support at my time of need – very grateful thank you very much

  355. Reply diane March 5, 2015 at 12:15 am

    Great quick service thank you. I hope to have an issue resolved that has been plaguing me for a week now. I am waiting on a service ticket to be picked up and advice given on that. fingers crossed. but in terms of the live chat system, it works well for me in most instances. Thank you

  356. Reply Arvin March 4, 2015 at 11:37 am

    I can’t tell how impressed I am with Siteground’s support. You get response within minutes and they are always ready to help. It’s more like you are asking a close friend for help than the usual begging-support we witness daily from big companies. Hats off guys, keep he great job!

  357. Reply Syed Ahmed March 4, 2015 at 4:15 am

    The 100 on Support is for Boris only. Others couldn’t help. He jumped in and made the issue go away.

  358. Reply Krasimir Trapchev February 28, 2015 at 9:33 am

    Siteground are absolutely awesome. Total value. Recommend them to all. It is not just hosting. We are using them to host our CRM and our secondary e-mail domain. They always help. I am not an IT expert myself, so they are also kind of our IT support for these systems. Great.

  359. Reply Mel Roberts February 27, 2015 at 1:31 am

    Just signed up today and had a problem with my domain that I thought was irreversible and my Live Chat Tech got it fixed in not time at all. Best tech support ever. Thank you Thank You Thank You

  360. Reply Ashley Christian February 26, 2015 at 9:31 pm

    Miroslav was an absolutely fantastic resource for sales support! He was very patient, and spent an hour with me answering every single question I had…. I appreciated that he was personable and felt like I was speaking to real person, whose individual personality shone through. Much needed after a highly stressful week!

  361. Reply Patricia McCarthy February 25, 2015 at 2:39 pm

    Great support. I am able to talk to someone in less then 5 minutes. I love your online chat. All the people I have talked to have known what they were doing. I would highly recommend SiteGround to anyone and wished I had found them long ago. I won’t bore you with the sad stories of my last domain manager except to say they were terrible.

  362. Reply Tom February 25, 2015 at 2:22 pm

    AWESOME customer service! Makes me feel like I have finally found a hosting company that I can trust!! Defintley a loyal customer for life 🙂

  363. Reply Yanal Hikmat February 24, 2015 at 7:04 pm

    Amongst the several web hosting companies we have worked with in the past 9 years, we never touched grounds of such excellent support and value-added services that SiteGround provide.

    They take our requests personally and provide outstanding support.

    We wish them all the best.

  364. Reply Chris Sharville February 24, 2015 at 3:46 pm

    Siteground’s support is excellent. Always there. Always helpful.

  365. Reply Huda February 19, 2015 at 7:06 pm

    Siteground customer service is the best. Every executive I came across until now have helped me resolve all issues with utmost attention and concern. Thanks guys. Good Job!

  366. Reply Facundo February 19, 2015 at 6:44 pm

    Georgi was great! He was very attentive and patient! Thank you for your service!

  367. Reply Farid February 18, 2015 at 2:45 pm

    EXCELLENT SERVICE!

  368. Reply JBT February 18, 2015 at 2:50 am

    Plamena offered some great advice and guided me to more information regarding the use of frameworks. I want to build my own site because I have not found a template that fits my specific desires for a website.